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DENSO to Construct a New Plant for Production Base in Brazil

Plant will increase capacity to produce car air conditioning systems and other products.

Recession 2009 – The Business Opportunity of Your Lifetime

With all the bad news we hear from the new car dealer front, there is some underlying news that should make independent repair shops and their suppliers stand up and pay attention.

The Future of Cool

Competition between U.S., Europe Heating Up Over Next Cabin Cooling System Refrigerant

If It’s Not A Good Time, Tell Us

I read with interest Mitch Schneider’s comments in COM-PEN-EEEEEEE! (January, 2009). In my years in the parts business, I have always stressed the importance of empathy when striving to meet the needs of the customer. Mitch apparently doesn’t appreciate Monday morning sales calls. I have other customers who don’t appreciate Friday afternoon sales calls. Generally

A New Look for Counterman.com

They say change is inevitable and with the New Year just around the corner, it’s only fitting that visitors to Counterman.com see a change we hope you not only like but will find functional. If you’d been to Counterman.com before, you know that while it was a solid, multi-faceted Web site, like anything, there was

Bah Humbug & Happy New Year!

“Closed for the holidays,” must be nice. We parts guys at the bottom of the totem pole can’t afford to close for a full week like some manufacturers. Our customers need us all year round — and we’ll be there for them.

Let’S Make a Deal

Is the industry up for a challenge? Let’s make a deal about the future of paper catalogs.

Top 10 News Stories of 2007

For the fourth year in a row, the editorial staffs of aftermarketNews and Counterman magazine have selected what they determined to be the most significant events to impact the automotive aftermarket in the past year. News stories are presented in chronological order.

Just Ask!

As the saying goes, “There are no stupid questions.” It’s time parts pros start asking questions when faced with warranty situations. No matter how ridiculous the inquiry may seem, it could save a lot of hassle.

Waterborne Paints: What You and Your Customers Need to Know

New regulations will require paint companies to use water as a solvent in base coat paints. How will this affect you and your customers?