BALTIMORE, Md. – Standard Auto Parts has announced the opening of its new warehouse in the Timonium area of Baltimore County, Md.
Commenting on the new warehouse, Standard CEO Ron Sutton said, “After our last successful venture using this exact model in Western Baltimore County, we’re excited to bring the same level of peak service to the Northern area.”
The company’s new 11,000-square-foot warehouse is staffed by a manager/dispatcher, a stock keeper and a host of drivers. The company says its fast delivery and high inventory model is made possible by the customer service capabilities of a central call center located at the company’s headquarters and main warehouse, only 20 minutes away in Baltimore city.
The call center is made up of 10 auto parts experts, the top in their field, servicing customers who call in to the wholesale hotline (410-659-4100) each business day from repair shops across Baltimore and its surrounding counties.
Standard Auto Parts says its focus on quality of service, speed of delivery, competitive pricing, and the name brands everyone knows are prime examples of how a small business with a strong operations model and four generations of customer commitment can outpace and outmaneuver Wall Street auto parts companies.
