Rocky Gragg, 2021 Counter Professional Of The Year
Gragg, a senior market specialist at Parts Authority, has been an in-demand counterman for more than 40 years.
Never Stop Learning
With so much internet-based training content available, it’s never been easier to expand your knowledge base.
Still Time To Nominate Someone For Counter Pro Of The Year
We’ll be accepting nominations through Aug. 1.
No Asterisk With The Counter Pro Of The Year Award
Don’t let the crazy events of this year deter you from nominating yourself (or a colleague).
Recognizing Automotive Aftermarket Professionals Is a Good Thing
Go on, spread some positive recognition around.
Throwback Thursday: 1999 Counter Pro of the Year John Shampack Prides Himself on Commitment to Customer Service, Community
In the face of a snowstorm, Shampack once borrowed a four-wheel-drive vehicle, left the safety of his home and opened his parts store to ensure that emergency vehicles could get any needed parts.
Throwback Thursday: 2009 Counter Pro of the Year Tom Dayton Takes Dedication to Another Level
Owning a 1979 Chevy Nova was the catalyst for Tom Dayton to become a parts professional.
Throwback Thursday: 2000 Counter Pro of the Year Rob Simpson Always Willing to Go the Extra Mile
“If you provide the customers with consistent and trustworthy service, it will ensure that the customers return again and again,” Simpson said. “I have always prided myself on going the extra mile – maybe I even get carried away sometimes.”
Throwback Thursday: 2006 Counter Pro of the Year Harris Steinberg Carries Torch for Family Business
Mirroring the values of his father and uncles, Steinberg has brought significant changes to Morris Auto Parts, allowing it to thrive in the modern world.
Throwback Thursday: 2002 Counter Pro of the Year Jerry Ives Makes Music Behind the Counter
Ives is a renaissance man: a parts guru with a bachelor’s degree in music theory/composition.
Throwback Thursday: 2007 Counter Pro of the Year Scott Flowers
Flowers manages by the rule, “It’s easier to catch flies with honey than with vinegar.”
Meet 2018 Counter Professional of the Year Jim Davison
As a former certified technician, Davison understands the function of each part, and he can talk the talk with his customers, whether they’re do-it-yourselfers or professionals.
