The award recognizes America’s most trusted “go-to” men and women behind the parts counter.
Amanda Balk is the manager of the Auto Value store in Thorp, Wisconsin.
Gragg, a senior market specialist at Parts Authority, has been an in-demand counterman for more than 40 years.
With so much internet-based training content available, it’s never been easier to expand your knowledge base.
We’ll be accepting nominations through Aug. 1.
Don’t let the crazy events of this year deter you from nominating yourself (or a colleague).
Go on, spread some positive recognition around.
Throwback Thursday: 1999 Counter Pro of the Year John Shampack Prides Himself on Commitment to Customer Service, Community
In the face of a snowstorm, Shampack once borrowed a four-wheel-drive vehicle, left the safety of his home and opened his parts store to ensure that emergency vehicles could get any needed parts.
Owning a 1979 Chevy Nova was the catalyst for Tom Dayton to become a parts professional.
“If you provide the customers with consistent and trustworthy service, it will ensure that the customers return again and again,” Simpson said. “I have always prided myself on going the extra mile – maybe I even get carried away sometimes.”
Mirroring the values of his father and uncles, Steinberg has brought significant changes to Morris Auto Parts, allowing it to thrive in the modern world.
Ives is a renaissance man: a parts guru with a bachelor’s degree in music theory/composition.