Counter Profile Archives - Counterman Magazine
Patti Schulze Relies on Catalogs – and Her Extraordinary Memory – to Delight Her Customers

Schulze’s uncanny ability to remember part numbers is just one of several qualities that make her special.

Dave Kolenski Jr. Making the Most of His Opportunities at Advance Auto Parts

Kolenski credits his father for sparking his interest in the automotive aftermarket.

Bonnie Sugawara Chose the Auto Parts Counter Over the Pharmacy Counter

Although it was a bit of a circuitous path to get there, Sugawara says she found her “true passion.”

Auto Value Store Manager of the Year Chris Johnson Carrying on Family Tradition

Johnson, a third-generation parts professional, usually comes up with a solution for even the most challenging customer requests.

NAPA’s R.J. Marra, 26, Earning His Stripes as Trusted Counter Pro

Marra’s father owns a NAPA store in New Canaan, Connecticut, and Marra recalls tagging along with his dad on Saturday mornings when he was 4 or 5 years old. “I always love telling people that my earliest memories here are reaching up to put a part on the bottom shelf,” Marra says.

Advance Auto Parts GM in Tampa Goes Extra Mile

When a commercial customer came into Advance Auto Parts store No. 9566 in Tampa, Florida, asking for a Kohler lawnmower engine, Allan Miller told him the store doesn’t carry lawnmower engines. But he asked the customer to give him the engine specs anyway.