Spring Cleaning and Seasonal Stocking
Before the public comes calling for their spring cleanup needs, this is the perfect time to take care of our own.
A Simple Strategy to Reduce Fraudulent Returns [AUDIO]
Members of the Automotive Sales Council talk about the “Check the Part” campaign.
A Simple Strategy to Reduce Fraudulent Returns [VIDEO]
Members of the Automotive Sales Council talk about the “Check the Part” campaign.
Gift Ideas for Car Enthusiasts
Remember, the possibilities are endless.
Selling Wiper Blades
Don’t wait until winter arrives to talk about the importance of replacing them.
AASA Unveils New Website To Reduce Fraudulent Warranty Returns
The website’s goal is to educate parts professionals on how to recognize and stop fraudulent returns.
Kens And Karens At The Parts Counter
Can’t we all just get along?
Advance Auto Parts Manager Handles ‘Male Karen,’ Goes Viral
“On your way out, you can read the return policy.”
Breaking Down Chrysler Sales Codes
These codes aren’t as readily accessible as the ones used by other OEMs.
Online Ordering: Your Silent Staff
You pretty much have to offer it these days, but it’s not for everyone.
When Paper Catalogs Come In Handy
Whether it’s a “mystery part” or a non-automotive application, those old-fashioned paper catalogs still have their place behind the counter.
Saying ‘Thanks’ To Your Customers
Customer appreciation comes in many forms, but it’s sweet when you get it right.
