Editor's Note Archives - Page 9 of 11 - Counterman Magazine
Making Progress Through Partnership

Consider all the challenges our industry faces. And then consider that the solution to them just might be in your own hometown.

Is The Aftermarket’s Future Safe?

A day at a German test track – or a drive through your own hometown – shows the aftermarket must keep up with technology.

Help Him Help You

If any of your customers are struggling, give them all the support you can. The future of your own business may be at stake.

Shhh! Are You Listening?

We all tend to talk too much when we’re in front of customers. Often, the best policy is to shut up and let them talk.

Here’s Your $39 Brake Job

When does a $39 brake job hurt this industry? It damages the industry’s reputation every time a brake job doesn’t cost $39.

Raw Materials Hit Raw Nerve for Suppliers

Have you bought a tank of gas lately? Prices for petroleum, copper – and particularly steel – are putting the squeeze on suppliers.

It’s a Solution, Not a Cost

There are precious few things in this business that can’t be solved with employee and customer training. Here are just two examples. Is there anything training can’t solve? In the lofty circles of industry cocktail party conversation, lots of lip service is devoted to all sorts of industry woes. Perhaps none, however, is as lamented

You Want Fries with That?

It’s no clich: Add-on sales can add some serious numbers to your store’s bottom line. Just ask any waitress.

Which Is It?

Consumers say they want quality. The big question is: Are they willing to pay for it?

It”s That Time of Year!

‘Tis the holiday season, a time for sharing, giving and, of course, Counterman’s annual Top 10 lists.

No More Countermen?

Saying that technology will replace the parts professional is sort of like waiting for the paperless office. Not gonna happen.

Lowes Knows!

Want more customers? Grow your own! Lowes uses training as a way to increase sales. Now, Advance is getting in on DIY education.