O’Reilly Reports 5% Jump in Second-Quarter Sales
Sales for the first six months of 2019 increased to $5 billion, up 6% from $4.74 billion for the first six months of 2018.

How to Handle Angry Customers: Using Emotion to Your Advantage
Auto parts stores and repair shops face a unique challenge: The majority of their customers are uncomfortable in the world of vehicle maintenance and repair.

AutoZone Promotes Mitch Major to SVP, Supply Chain
In his new role, Major will serve on the company’s Executive Committee.

O’Reilly to Build New Distribution Center in Cleveland Area, Relocate Nashville Facility
The 405,000-square-foot “ground-up” facility in Twinsburg will service approximately 275 stores, O’Reilly COO and Co-President Jeff Shaw said.

Homemade Starter Switch Causes Customer’s Truck to Crash into O’Reilly Auto Parts Store in Washington State
Fortunately, no one was injured, and the store reopened the same day.

AutoZone Supply Chain SVP Rod Halsell to Retire
Halsell joined AutoZone in 1985 as a part-timer and has held several positions in store operations, including store manager and district manager.
