Timing Belt Replacement Is An Opportune Time To Help Your Customer

Timing Belt Replacement Is An Opportune Time To Help Your Customer

Waiting until the belt gives out can have disastrous consequences.

d_timing-belt

For the technician, timing belt replacement can be a time-consuming and labor-intensive repair. For the consumer, this translates into a hefty repair bill for a service that may need to be performed more than once during the life of their vehicle. For the parts specialist, it presents an excellent opportunity to sell all the parts and supplies required to perform this often complicated repair.

According to one major aftermarket manufacturer, there are more than 70 million vehicles currently in operation which rely on timing belts to keep their crankshaft and camshaft(s) in sync. The manufacturer’s recommended replacement intervals can range between 50,000 and 120,000 miles for timing belts. Waiting until the belt gives out can have disastrous consequences. Seventy percent of these applications are interference engines, and nearly 50 percent of these timing systems also drive the engine’s water pump. As a result, complete timing kits (especially those including a water pump) have become a growing product line for many belt manufacturers, popular with technicians and parts specialists alike.

Before the introduction of the complete timing belt kit, the automotive aftermarket was limited to individual components or minor kits, which made it more difficult to source all of the components required to perform a complete repair. Traditionally, aftermarket manufacturers have been focused on only one or two categories, and this sort of repair crosses traditional supplier lines. Timing belts, tensioners and pulleys came from one supplier, gaskets and seals from another. When a belt-driven water pump was needed, yet another manufacturer contributed to the mix. Fortunately, today’s belt and rubber manufacturers have begun to embrace the concept of outsourcing, making these all-in-one kits possible. By partnering with other aftermarket companies (and sometimes even the OEMs) to provide these missing pieces of the timing puzzle, the parts specialist, the technician, and ultimately, the consumer benefit.

The timing belt water pump kit is a convenient and simple way for the parts specialist to offer the technician everything in one box. It simplifies cataloging, reduces the number of SKUs and helps eliminate those unexpected callbacks over forgotten or overlooked components. It is the most complete method of providing all the necessary components, and also offers ready access to some hard-to-find components. For instance, there are a number of applications that use hydraulic tensioners to provide damping and keep constant tension on the belt drive. These tensioners are not often found in more basic timing kits, partly due to their increased cost over spring-loaded tensioners. Sometimes, the devil is in the details, and complete kits also often include small hardware-type items like springs and fasteners, which are otherwise nearly impossible to source from anywhere but OEM dealers. Finally, when compared to purchasing individual components from several different sources, complete timing kits can offer a significant savings to the service dealer as well as the consumer.

Replacing the timing belt and associated pulleys as part of a preventative maintenance schedule is only a portion of the complete timing repair. For timing belts operating well past their recommended service intervals, remember that the rest of the timing components are at least as old as (or even older than) the belt, and may be worn out too!  CM

You May Also Like

Read the April Digital Edition of Counterman

The April issue contains article designed for technical training, management efficiency and store profitability.

The digital edition of Counterman’s April 2024 issue, part of AMN/Counterman magazine, is available for viewing on the Counterman website.

The April issue features tech articles on rotating electrical assemblies and components; explaining the importance of a coolant flush; timing chains; and understanding the key differences between OHV, SOHC and DOHC valvetrains.

ASE Education Foundation Partners on 10 Training Scholarships

Instructors attended a five-day, hands-on training session at the Navistar’s OEM training center.

JNPSoft OptiCat Unveils DataLive Product Tracking Tool

New platform aims to automate a manual process, maximizing time and resource allocations.

AI Technology Puts ACES and PIES on ‘Steroids’

PDM Automotive fosters connections and streamlines information flow across the automotive aftermarket.

Women In Auto Care Introduces ‘Women of the World’

The event will take place the first Wednesday of every month beginning in May.

Other Posts

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

MEMA Launches At-Home REPAIR Campaign

The next step in the campaign to get the REPAIR Act passed is to get aftermarket suppliers involved.

ASE Education Foundation Seeking Outstanding Instructor

Nominations are being accepted for the 2024 Byrl Shoemaker/ASE Education Foundation Instructor of the Year award.

Tool Intel: Why Are There So Many Screwdrivers?

Screwdrivers come in many shapes and sizes, and they are not created equal.