Vertical Development And Web 2 Market Upgrade To Magento 2

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Counterman has been serving auto parts jobbers, retailers and distributors since 1983.
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Vertical Development And Web 2 Market Upgrade To Magento 2

The upgrade brings faster page rendering and easier inventory management to online parts sales, the company says.

Counterman Staff
By Counterman Staff
Published:

After years of success with Web 2 Market’s implementation of the Magento 1 e-commerce platform, Vertical Development has integrated the ShowMeTheParts database with Magento 2. This update adds a 100 percent responsive design that looks great on both desktops and mobile devices. It includes automatic part updates, advanced back-end tools, and faster page rendering, making it easier to use for both retailers and customers.

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With the ShowMeTheParts integration clients no longer have to perform the time-consuming tasks of application management of parts. Updated application data is automatically pushed to the client’s e-commerce or e-catalog site and displayed to their customer in an SEO and desktop/mobile friendly way. Allowing clients to focus on more profitable tasks. Combined with Magento 2 the ShowMeTheParts Integration provides clients a feature-rich admin, B2B, and B2C selling tools, Content Management System, SEO friendly, professional looking e-commerce or e-catalog. With the recent upgrade to Magento 2, Vertical Development and Web 2 Market are able to deliver a better online shopping experience for customers and easier management for clients.

Vertical Development’s ShowMeTheParts is the world’s largest public aftermarket parts database, designed to provide part attributes, photos, data sheets, and even videos. Over 1.1 million parts and over 100 million applications already in the e-commerce implementation of the database, and updates are added weekly to keep parts information up-to-date. Users can simply select the items they’re selling to provide buyers all the information they need to find the parts they want to buy. Those customers can search for parts based on their year, make, and model of vehicle, as well as part numbers and number cross-referencing.

“The biggest difference with the move to Magento 2 is its streamlining of the buying process,” says Jay Wright, president of Vertical Development. “This platform has been in development for 5 years, adding numerous refinements under the hood to speed up loading including better image compression, lighter code, and full page caching.” Check out is easier and faster, too: users don’t have to choose between guest and registered accounts, credit cards can be identified by their number and locations and shipping options can be found using ZIP codes. All of these features are accessed through a standard theme that works great on both computers and mobile devices. This new e-commerce platform has undergone over a year of testing since release to ensure stability.

Vertical Development has helped clients with catalog systems ranging from paper to online for over 30 years, while Web 2 Market has over 18 years of web development experience. Together, these companies can work with your company to tailor the platform to your particular needs.

About Web 2 Market

Web 2 Market’s team of 23 developers, network engineers, and support specialists have been providing expert Magento development for small and medium-sized businesses since 1997.  Web 2 Market acts as a developer to its clients to customize the functionality for Magento. Web 2 Market’s services include custom development, digital marketing, Magento hosting, Magento extensions, and Magento design. Web 2 Market will help you sell more and manage better.

For more information, visit www.web2market.com. 

About Vertical Development, Inc.
Celebrating 30 years of innovating aftermarket catalogs and technology, Vertical Development, Inc. is the market leader in providing software solutions and services to the Automotive Aftermarket. Cutting-edge vCatalog solutions are used daily by companies large and small to manage their ever-important product information through Vertical Development’s robust PIM system. Vertical Development provides unmatched customer support to assist clients throughout the lifecycle – from development to installation to ongoing training and improvements. For more information, visit www.VerticalDev.com or call (847) 609-9540.

About ShowMeTheParts.com
The ShowMeTheParts.com on-line catalog provides Aftermarket Suppliers, DIYs, Installers, Jobbers, Repair Shops, and Warehouses with instant access to the most up-to-date parts information.  Parts professionals have access to over 300 brands covering more than 4,900 part types.  Millions of applications are available — with No Subscription Cost to users! For more information, please visit www.ShowMeTheParts.com or call (847) 609-9540.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
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This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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