Auto Parts Stores: Educating Your Customers

VIDEO: Educating Your Customers

The first point of education starts with you.

An educated customer can be  very valuable for you.

The fewer surprises they encounter during their repair will make them a return customer.

Remember, a professional counter person makes their repair job easier. To the extent you can alleviate their stress, that makes you an even better supplier.

This video is sponsored by The Pronto Network.   

You May Also Like

What Are Direct Ignition Coils?

The stick coil eliminates ignition wires and utilizes wasted space by fitting neatly into the spark plug bore.

Ignition coils transform battery voltage into the higher voltage needed to jump the spark plug gap and efficiently ignite the air-fuel mixture in an engine.

Direct ignition coils are by far the most common type of ignition coil found in modern direct ignition systems, and they’ve been adopted by most of the major automakers. In this design, the coil mounts directly on top of the spark plug, eliminating the need for an ignition wire.

Recommending Antifreeze/Coolant for Heavy-Duty Engines

There are three basic formulations of heavy-duty antifreeze/coolant.

Taking a 4-Corner Approach to Selling Ride Control

Shocks, struts and springs operate in conjunction with each other. 

Recommending OE-Quality Ignition Coils

Your customers need an OE-quality replacement coil that’s designed to withstand extreme operating conditions.

Gift Ideas for Car Enthusiasts

Remember, the possibilities are endless.

Other Posts

Protecting Tools and Equipment from Rust and Corrosion

Rustgard’s protective coating preserves their life and functionality.

Addressing Problems with Limited-Slip Differentials

If the frictional properties aren’t correct, abnormal clutch engagement and disengagement called chatter will occur.

Eliminating Torque Converter Shudder in Automatic Transmissions

It can be difficult to determine if shudder is a fluid-related issue or a costly mechanical problem.

MEMA Leaders Chat About the Future on ‘AMN Drivetime’

MEMA leaders sat down with Bill Babcox to share a few updates on the realignment of the association announced in November.