Weego Named Authorized SEMA Jump Starting Service Sponsor In Las Vegas

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Weego Named Authorized SEMA Jump Starting Service Sponsor In Las Vegas

Weego will use its products to provide free jump starts to all feature and booth vehicles throughout the 2016 SEMA Show.

Counterman Staff
By Counterman Staff
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weego-semaWESTAMPTON, N.J.  – Weego, innovator of portable jump starters and rechargeable battery packs, announced it has been named the Authorized SEMA Jump Starting Service Sponsor for the 2016 SEMA Show in Las Vegas, Nov. 1 to 4.

Before, during and after the Show, Weego will have service techs ready to provide jump starts to any feature or booth vehicle exhibiting in the Show. Exhibitors can text their location to 844-805-2906 or send a Tweet to @myweego for help. Large signs placed throughout the Show, promotional post cards, social media posts and trade ads will announce and provide instructions of how to contact Weego for a jump start. Weego will be exhibiting at the Westgate in Booth #16007.

“With exhibitors flat-bedding special show vehicles across the country, idling engines in preparation for the Show and meeting the facility requirements of having all vehicle batteries disconnected from move-in to move-out, the inevitable dead battery happens. At last year’s Show we were called into action multiple times to jump start exhibitors’ vehicles; so in preparation for this year’s Show, we approached the sponsorship team at SEMA and created this unique, first-time-ever program,” said Gerry Toscani, CEO of Weego. “SEMA is the largest and most respected automotive aftermarket show in the world. With an estimated 1,300 cars and trucks on display, including tricked-out and custom, one-of-a-kind four-wheelers, it’s a big honor to be providing this service.”

“Weego is an example of an innovative company providing a valuable service to the automotive industry,” said Peter MacGillivray, SEMA vice president of events. “We’re confident that exhibitors will appreciate and benefit from their participation at the 2016 SEMA Show. Exhibitors that need a jump start during the Show will have peace of mind knowing that help is just a text or Tweet away.”

Weego’s participation in SEMA as a service sponsor is a direct reflection of the brand’s rapid growth in the automotive industry. Since launching in 2014, they have been recognized by industry professionals as a leading manufacturer of lithium-ion jump starters. Packed with features appreciated by moms to mechanics, Weego jump starters are capable of jump starting any engine up to large V8s.

Weego’s latest product, Jump Starter 44 is entered in this year’s New Product Showcase.

For more information or to purchase Weego products, visit www.myweego.com or one of several major online and brick-and-mortar retailers.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
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This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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