Paper vs. eCatalogs
Paper catalogs have their place, but in-shop e-catalogs change the shop/store dynamic.
Communication is the Key
What percentage of parts are sourced from the OE dealer? To the aftermarket, the percentage is high – too high.
A More Focused Installer
Sears Canadas recent decision to exit the repair market signals a trend that impacts the industry on both sides of the border.
Getting Your Customers Car Care Aware
National Car Care Month Offers Opportunities for April and Beyond
Antilock Brake System
Antilock brake systems have been around since the mid-1980s and are now offered as standard equipment or as an option on most vehicle makes and models.
Different is Good
Hyper differentiation is the key to surviving in the increasingly crowded world of auto parts distribution.
No Time to Train?
Don’t have time to train? You’re not alone.
Ready to Sell Your Store? (Part III)
Part III of answering the question: Should you sell your business? This is perhaps the most difficult question any business owner will ever have to answer.
Who Will Be the First?
Pricing pressures are putting the market in an uneasy position, one that creates unrealistic expectations in the customers mind.
Changes in Leadership
So far, 2004 has brought notable changes in leadership at several distribution powerhouses, including the passing of an industry icon.