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Webinars

Upcoming webinars
Maximizing Customer Value for High Dollar Repair Orders
Sponsored by GMB
Date: May 26, 2022

Used and new car prices are at all-time highs. As a result, some repairs and maintenance items that once sent customers running to the new car dealer trade-in department are now economically justifiable. These repairs could include new engines, transmissions and hybrid battery packs. In a 45-minute webinar, we will cover the latest repairs that are trending upwards and additional services that should be performed to protect the customer’s investment and your time.

Topic Include:

  • Cooling system electric water pumps for engines and hybrid systems
  • Direct injection high-pressure pump replacement
  • Timing belt kits for salvage and remanufactured engine replacement
  • Drivetrain repairs involving axles, bearings and driveshaft

A panel of experts will cover how to avoid doing an expensive job twice by including all necessary items for the estimate.

On-Demand Webinars
Hiring and Retaining Great Employees
Sponsored by AAPEX
Date: May 23, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

In a tight labor market, it can be tough to find the next great employee – but what are you doing to keep the superstars you already have? We’ll explore the challenges of maintaining a staff that can handle whatever challenges your customers bring through your doors.

Undercar: Advanced Alignment Diagnostics For Electric Power Steering and ADAS
Sponsored by AAPEX
Date: May 09, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

With the adoption of ADAS and electric power steering systems, alignments have become more than setting the toe, camber and caster. We will cover adjusting the angles and calibrating sensors and system monitors. You’ll learn about steering angle sensor resets, pull compensation resets, test drive strategies, ride-height measurements for ADAS sensors, and criteria for electric power steering.

ADAS Isn’t Coming – It’s Here
Sponsored by AAPEX
Date: April 18, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

ADAS may seem like science fiction, but the fact is that an ever-increasing vehicle population has some form of ADAS built in. We’ll talk with shops who handle ADAS repair in-house as well as a shop that contracts ADAS service out to another local shop. What will it take to become a leader in your community as an expert in the next generation of driver safety?

Thinking Outside the Bedliner: Additional Profit Opportunities for Protective Coatings
Sponsored by U-POL
Date: April 21, 2022

When most automotive companies think of protective coatings, they think of truck bedliners. But maybe they should be known as "problem-solving coatings" because they have 1,001 potential applications.

Today's body shops and parts distributors are missing a lot of opportunities -- not just with traditional two-component sprayable bedliners, but also with some of the alternative applications for these coatings.

In this 60-minute webinar, our experts will show you how automotive businesses around the country have established an additional profit center by using protective coatings -- in both traditional and non-traditional ways. This presentation will be an "idea starter" that can help you find additional money-making opportunities for your business.

  • During this webinar you’ll:
    See examples of protective coatings being used in automotive aftermarket applications
  • Learn about expansion opportunities into other markets you may not have considered before – including commercial, industrial, architectural, and marine
  • Find out how expanding your use of two-component coatings can drive additional revenue for your business
ADAS: Diagnosing False Activations and Warnings
Sponsored by AAPEX
Date: April 11, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

Advanced driver assistance systems (ADAS) can intervene with driver warnings or activation of the brakes and steering functions. Unfortunately, ADAS sometimes get it wrong and activates when there is no problem. The customer might be backing out of the garage or changing lanes on the freeway when the false warning or activation occurs. We will explore how to resolve customer complaints of false activation of automatic braking, lane blind spot detection systems.

Reimagining How Data Analytics Can Drive Parts and Service Sales
Sponsored by Epicor
Date: February 10, 2022

Leading Aftermarket suppliers and distribution groups are already using some form of data analytics to help improve business performance. In truth, however, the industry is still in the early stages of this vital journey.

So, where do we go from here? That’s the focus of this free webinar presented by the Epicor Industry Data Analytics team. They’ll offer a roadmap for realizing the full power of predictive analytics and applied data sciences and preview leading-edge research underway in the company’s Automotive Innovation Labs.

Be sure to attend if you’d like to:

  • Get closer to the industry’s true end “customer” – the vehicle, shop owner, service writer, technician and/or consumer.
  • Explore AI-enabled predictive maintenance tools that can provide a more holistic and profitable view of each vehicle.
  • Discover how data analytics can revolutionize your brand programs and pricing strategies.
How To Profitably Make Cosmetic and Semi-Structural Plastic Repairs In Less Time With Fewer Products
Sponsored by U-POL
Date: January 27, 2022

With over 50% of average repair orders less than a few thousand dollars, earning the most profit while delivering an outstanding repair can be challenging, particularly as it relates to plastic parts. Bumper repairs can be a profitable addition to a shop's business instead of swapping out plastic parts out for new. This is especially true when you can make plastic repairs as quickly and easily as applying conventional body filler.

In this 45-minute training webinar you will learn how you can skip the gun, two-part cartridge products, and static mixers, and efficiently make plastic repairs in less than 30 minutes. Join us to learn about a plastic repair process that can help you reduce complexity, increase efficiency, and deliver more profits. Our presenters will show you a high performing, simplistic approach to cosmetic and semi-structural repairs.

Key Objectives:

  • Learn the advantages of following the U-POL standard operating procedures for plastic repairs, including:
    • Product complexity reduction
    • Process simplification
    • Compatibility with other shop processes
    • Cycle time reduction and increased throughput
eCommerce in Action: How to Build a Stronger Relationship With Wholesale Customers
Sponsored by Autologue Computer Systems, Inc.
Date: December 09, 2021

The best companies make it easy for their customers to do business with them. Streamlining purchasing, invoice recall, and delivery status not only shows the customer that you value their time, but it can also increase efficiencies within your own organization.

eCommerce is a game changer for parts distributors. It can improve your relationship with wholesale customers by making your products available 24/7, giving you an advantage over companies with limited hours.

Attend this free webinar to learn from four distributors who have embraced eCommerce.

The conversations will include:
* Why and how these companies got started with eCommerce;
* Hurdles they faced, and how they overcame them;
* Tactics they used to make sure their customers were aware of the new eCommerce features;
* And more

AftermarketNews editor Amy Antenora will discuss the topic and take audience questions with Jim Franco, CEO of Autologue. Franco has been in the auto industry for nearly 60 years as a service station owner, a jobber, a machine shop owner, and now leading an organization that supplies technology to more than 5,000 automotive stores.

How to Strengthen Customer Loyalty and Improve Sales with an Automated Rewards Program
Sponsored by Autologue Computer Systems, Inc.
Date: July 13, 2021

Loyalty programs are not new, but with the advancement of smart phone technology the delivery of customer rewards has become an automated, effective, and seamless process. In this webinar you will learn how to provide additional customer incentives through an automated rewards program that will improve buying frequency and overall customer loyalty. You will learn how to compete with the “big guys” rewards programs using our simple, but sophisticated technology that is a match for any other current program.

Rear Axle Wheel Bearing Replacement Revolution
Sponsored by BCA Bearings by NTN
Date: June 09, 2021

Rear solid axles never went away, they evolved. New bearing designs, wheel speed sensors and advanced limited-slip, air locker differentials have added new wrinkles to the repair process. Servicing these axles represents a significant opportunity for shops.

In a 45-minute webinar, experts from BCA Bearings will cover what it takes to service a rear axle’s bearings and how to increase your productivity when doing these jobs.

Video Series

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