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Webinars

Upcoming webinars
ASE Certification Part 4: Customer Relations and Sales Skills
Date: November 11, 2020

Customer relations and sales skills are critical elements of success behind the counter – and on the ASE P2 test. In this webinar, you'll get a better understanding of what aspects of customer relations and sales skills are covered on the ASE P2, and you’ll learn tips for honing these skills.

 

ASE Certification Part 5: Cataloging and Inventory Management
Date: December 15, 2020

Cataloging and inventory management are essential skills for a parts specialist. Without them, parts pros could be leaving sales opportunities on the table. In this webinar, you'll understand the fundamental elements of cataloging, inventory management and merchandising that are covered in the ASE P2 test. Along the way, you’ll learn tips on how to hone these valuable skills.

On-Demand Webinars
Take Your Customer Relationship Management to the Next Level
Sponsored by Autologue Computer Systems, Inc.
Date: September 24, 2020

Your sales team knows the market. Now it's up to you to give them the sales tools to be more effective. Attend this free webinar to learn how Autologue's eSalesBI/CRM can empower your sales team to become extraordinary account managers.

Pressing Wheel Bearings: Replacing Gen 1 or Cartridge Style Wheel Bearings
Sponsored by NTN
Date: August 27, 2020

When a wheel bearing makes noise on a late-model Ford Escape, Toyota Camry or VW Golf, do you wish you could ignore the noise? One of the most labor-intensive wheel bearings to replace is a Gen 1 cartridge-style bearing that is pressed into the knuckle. These types of bearings can be found on cars and SUVs from both domestic and import nameplate manufacturers. For most applications, there are no short cuts or "miracle" tools. During this free webinar we will look at ways to become more efficient and profitable when replacing Gen 1 cartridge-style wheel bearings.

ASE Certification Part 3: Who Wrote That Stupid Question Anyway?
Date: October 15, 2020

A panel of subject-matter experts and ASE technical staff will provide insight into the process of developing and updating ASE certification tests. Learn about the ASE test-writing workshops, and the level of thought that goes into wording questions to ensure that the tests provide a fair assessment of the test-taker’s knowledge and skills.

ASE Certification Part 2: Get Ready For Your ASE Test
Date: September 10, 2020

In this webinar, you'll learn tips and best practices to prepare for the ASE P1 and/or P2 tests, and you’ll discover resources that are available to help you.

This session will cover the structure of ASE sets, insight into the psychology of test taking, and tips on how to make the most of your preparation time.

 

ASE Certification Part 1: So You Want To Get Certified
Date: August 19, 2020

If you're thinking about pursuing ASE certification, this webinar will provide helpful information about:

  • The organization that administers the tests
  • The benefits of ASE certification
  • The tests available to parts specialists and others in the automotive aftermarket
  • The testing/certification process

 

Leverage Technology to Grow Your Business and Increase Profits
Sponsored by Autologue Computer Systems, Inc.
Date: July 23, 2020

Is there a single scalable platform that will increase your profit and productivity, onboard employees quickly, provide visibility to your vendors, and connectivity to your customers? Autologue's industry experts will show you how you can grow your business and increase profits using PartsWatch.

How To Make Your Website A Profit Center
Sponsored by Autologue Computer Systems, Inc.
Date: May 19, 2020

In this free webinar you’ll learn how maximizing your web presence can produce more customer traffic, more sales and – ultimately – more profits for your parts business. We’ll cover the importance of properly marketing your website, and we’ll identify some ways you can use digital technology to connect with your customers.

Inside the Wheel Bearing: How What Happens at the Factory Changes What Happens In The Bays
Sponsored by NTN, manufacturer of BCA Wheel Bearings
Date: August 22, 2019

As technicians, we only pay attention to wheel bearings at their best and worst. Little attention is paid to what happens before installation on a vehicle. In this 30-minute webinar, we will explore what happens at the factory and how it impacts your installation procedures. Information from this webinar can be applied to your next wheel bearing or brake repair.

Fuel System Diagnostics: Avoiding Fuel Pump Failures
Sponsored by Carter Fuel Systems
Date: March 19, 2019

The fuel pump plays a vital role in your customers' electronic fuel injection systems. But fuel pump failures are often misdiagnosed, because there are many factors that can prevent the engine from getting a proper fuel mixture. An incorrect diagnosis can cause comebacks -- leading to lost profits and upset customers. Attend this free webinar to learn the proper way to diagnose and repair fuel pumps.

Video Series

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