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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Pent-Up Demand Expected to Buoy US New-Vehicle Sales in Q2

Edmunds is forecasting second-quarter sales of more than 4 million new cars and trucks.

Proposed Rule Would Require AEB Systems on Light-Duty Vehicles

Mandating automatic emergency braking technology would reduce crashes and save lives, NHTSA says.

Toyota on Path to Achieve 100% Renewable Energy

Toyota Motor North America is participating in DTE Energy’s MIGreenPower program.

Magna Expanding Operations in Ontario

The growth includes a new facility in Brampton to support the Ford F-150 Lightning and future OEM programs.

Inventory Shortages Keep Pushing Consumers To Used Vehicles

According to Experian, 61.78% of all vehicle financing in Q2 2022 was for used vehicles, up from 58.48% in Q2 2021.

PPG Report Shows 2-Tone Finishes Gaining Favor Among Car Buyers

The rise of two-tone finishes reflects consumers’ desire for personalization, PPG explains.

Hyundai Is On The Rise, But People Can’t Spell It

Hyundai is the most commonly misspelled vehicle brand, according to a study by Confused.com.

Hyundai Accent
Deloitte Survey: 7 In 10 Americans Prefer ICE Vehicles

The United States led the way in terms of consumer interest for ICE vehicles.

internal combustion
US New-Vehicle Buyers’ Brand Loyalty Drops To 6-Year Low

While consumers are changing brands, body-style loyalty remains strong.

Automakers Launch New Non-Saleable Parts/Airbag Lookup Tool

More information can be found at FreePartCheck.com.

Global Light-Vehicle Sales Expected To Drop 22%

“The unexpected and sudden nature of the impacts of the pandemic are hitting the autos sector hard,” said Colin Couchman of IHS Markit.