Reman to the Rescue
Remanufactured parts have been a mainstay of the aftermarket.
Making the Suspension and Alignment Parts Sales
All moving parts eventually succumb to normal wear and collision accidents continue to fuel the demand for suspension and alignment parts.
Excessive Rotor Runout Causes ABS light to
On Toyota Prius models from 2001-2007 if the rotors have excessive runout or thickness variation due to corrosion, it can cause hydraulic pulsations in the brake circuit. These irregularities can cause the pressure sensor to trigger trouble codes that indicate a hydraulic circuit malfunction. If any of the following four trouble codes are set,
A Shop’s Perspective: Dealing with Store & WD Sales Reps
Attention sales reps: To maintain a healthy business relationship with customers, it’s best to know your clients, fulfill their needs and, most importantly, value their time.
Why Do I Call the EO Dealer for Parts?
Original-equipment technology, telematics and plain-old marketing are stealing away your professional accounts. Find out why they call the dealer instead of you.
Top Ten News Makers of 2004
For the first time ever, Counterman magazine and aftermarketNews.com bring you The Top 10 Newsmakers of 2004. Our editorial team took a look at some of this industry’s most influential leaders and selected the 10 we believe had a direct impact on the aftermarket in 2004.
The Import Parts Market
The import parts market began as a slow evolution and has turned into a revolution with more Hondas and Toyotas on the road than American manufacturers could have ever anticipated.
Brake System Basics: What Every Counter Pro Should Know
Brake parts account for a substantial portion of most parts store sales today, and should continue to do so in the future. Why? Because many parts in the brake system are high-wear items that have to be replaced every few years. When you add up all of the things that can go wrong with brakes,
11th Annual Tech Forum
Your customers are one of the most important aspects of your business. And when they need your help, you need to be ready with the knowledge and the answers that will help them. This month, Counterman presents some of the most pressing issues surrounding the following topics and what customers are asking. Q: My customer
Check Engine Light — Opportunity or Obstacle?
This month, Counterman explains how your store can leverage that little light to perk up service and sales. But beware: Pulling and interpreting OBD codes is not as simple as it seems.