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A Fuel Pump Primer

A hard-working fuel pump moves thousands of gallons over its lifetime. When it doesn’t, there’s trouble.

Technical Forum: How often should an oil filter be changed?

Counterman magazine presents 11 technical and sales topics in an easy-to-read question-and-answer format.

Diagnosing an Engine that Won’t Start

In today’s world of high-tech electronics, onboard diagnostics and scan tools, you would think engine diagnostics would be easier than ever.

Get A Better Look At Reman Parts

Reman parts are typically sold as a lower-cost alternative to new parts. When you look up a replacement part for a customer, you may find one or more listings for reman parts as well as new parts.

I have an ‘02 GMC Sonoma 4.3 crew cab 4×4.

I have an ‘02 GMC Sonoma 4.3 crew cab 4×4. While stopped, idling and in park, the fuel gauge needle will start to fluctuate. Then it will suddenly drop to empty. It may come back up slowly while driving or all at once. I had false readings before but this didn’t start until I used Techron fuel system cleaner. Any ideas?

BATTERY 411:Testing, charging and replacing a battery

In recent years, the electronic content in vehicles has multiplied several times over. More electronics means more demand on the battery and charging system.

17th Annual Technical Forum: Oil Filters

Counterman magazine presents 15 technical and sales topics in an easy-to-read question-and-answer format for the magazine’s annual Technical Forum. This article appeared in the August 2009 issue.

17th Annual Technical Forum: Fuel Pumps

Counterman magazine presents 15 technical and sales topics in an easy-to-read question-and-answer format for the magazine’s annual Technical Forum. This article appeared in the August 2009 issue.

Ask Your Customers the Right Questions

Bench testing a customer’s old alternator or starter can help avoid comebacks.

Long-Life Plugs to the Rescue

Most platinum and iridium spark plugs can last up to 100,000 miles.