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Articles: Tech Topics
The Da-VINci Code
Making heads or tails of the all-too-important 17-digit Vehicle Identification Number. More

Bearings Keep On Rolling
Back to school: Refresh your sales skills by reading up on nine essential product categories in our annual technical sales seminar section. More

What's New In Spark Plugs
Iridium has a higher melting temperature than platinum and is six times harder than platinum. More

The World of Fuel Pump Diagnosis
It’s no secret to any parts professional that a very high percentage of in-tank electric fuel pumps returned for warranty aren’t truly defective. Unfortunately, many amateur and professional technicians assume that, because they can More

Knowing When A DIYer Is In Over His Head
A favorite pastime of mine is to hang out at the coffee pot end of the wholesale service counter and observe the comings and goings of my jobber store’s retail clientele. One minute it’s the high school kid attempting his first oil chan More
Products
Delphi Announces The Addition Of Two ABS Sensors To Its Engine Management Portfolio
Delphi has improved the OE design to prevent common sensor failures caused by internal short circuits, interrupted cables, cable short circuits, mecha... More

Fras-le Introduces New Work Truck And Fleet Disc Brake Program
Program aims to helps light- and heavy-duty vehicle distributors grow and develop medium-duty/fleet business. The new program includes a complete line... More

Elgin Adds Stainless Steel Roller Rocker Arms To PRO-STOCK Line
Stainless steel construction and extra-large trunnions give PRO-STOCK roller rockers superior strength and increased durability while eliminating defl... More
Articles: Operations
The Da-VINci Code
Making heads or tails of the all-too-important 17-digit Vehicle Identification Number. More

From The Publisher: Who Are You Focusing On?
All too often in today's environment, industry has become price-focused or margin-blind and everyone forgets why we are here in the first place. More

Mandy Aguilar: For Every E-Action There Is An E-Reaction
"The most rewarding aspect of being writer for this magazine has been the interactions with readers," Mandy Aguilar writes. More

Get Active In Training Your Customers
How many times have you said that Joe at Joe's Auto Repair is a great tech, but what does he know about running a business? More

Deliver Consistent Service in 2012
By Allen Markowitz and Allan Gerber As 2012 begins, here are a few business concepts that should be reviewed and reinforced annually. First, follow up with your customers. Customers need to k More









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