2016 TAIPEI AMPA & AutoTronics Taipei Presents 1,100 Exhibitors April 6-9 In Taiwan 

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2016 TAIPEI AMPA & AutoTronics Taipei Presents 1,100 Exhibitors April 6-9 In Taiwan 

More than 7,000 international buyers are estimated to visit the show.

Counterman Staff
By Counterman Staff
Published:
More than 7,000 international buyers are estimated to visit the show.
More than 7,000 international buyers are estimated to visit the show.

TAIPEI, Taiwan — The Taipei International Auto Parts & Accessories Show (TAIPEI AMPA) 2016 is scheduled to take place April 6-9 at the Taipei Nangang Exhibition Center and TWTC Exhibition Hall 1. Together with participants of the concurrently-held AutoTronics Taipei, the two exhibitions will host 1,100 companies, with nearly 3,300 booths. Among the 1,100 exhibitors are some of the renowned leaders in automotive parts and accessories, including Eagle Eyes, Depo Auto Parts, Sirius Light Technology, TW Racing Parts and Sonar Auto Parts.

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More than 7,000 international buyers are estimated to visit the show. Moreover, through the assistance of the organizer, TAITRA’s 60 branch offices, many heavy-weight buyers, such as APW, THEO FOERCH, G.C.S, INTER CARS S.A., AD AUTO TOTAL and more are already scheduled to visit TAIPEI AMPA. Industry insiders are invited to pre-register online to visit the exhibition.

APW KNOX-SEEMAN WAREHOUSE INC. is one of the largest distributors of automotive parts and accessories in California, U.S. APW has more than 43 years of experience working with thousands of clients locally and globally. APW supplies all types of mechanical parts, such as: filters, sensors, electrical parts, engine parts, suspensions, cooling parts and many more.

THEO FOERCH GMBH & CO. KG is one of the leading direct selling companies for workshop, installation and fastening products for trade and industrial companies. FÖRCH has quite a lot up in its stock — about 80.000 articles for example. FÖRCH ‘s product range includes consumables, tools, workshop chemicals, workshop requirements, diamond equipment, construction chemicals, fasteners, pipe insulation, roof ventilation and many others more.

AXESS Corp. is an automobile parts trading company that deals in industry parts and parts and products used in auto repair and auto inspections.

They procure maintenance parts, materials and goods for a wide range of vehicles, including passenger cars, trucks and industrial vehicles from suppliers and sell them to more than 1,000 customers worldwide.

G.C.S INC. has grown up as one of the leading manufacturers of automotive air-conditioning compressors in Korea since 1990 and its products have been exported to worldwide markets for over 10 years, enjoying the highest reputation with the products of good quality and competitive price levels.

AD AUTO TOTAL is one of the leading importers and distributors of auto parts in Romania. AD Auto Total now counts over 15,000 customers and the biggest importer of auto spare parts in Romania.

FORMA PARTS LTD specializes in the distribution of body parts, car optics, parts of cooling systems and air conditioning systems for cars. Included in the trade group “AD Ukraine,” which, in turn, is a member of Europe’s largest trade group Auto Distribution International (ADl) and it is actively working on the Ukrainian market since 2007. Forma Parts LTD is the largest operator in the Ukrainian auto parts market.

INTER CARS S.A. is the largest distributor of spare parts for cars, vans and trucks in Central and Eastern Europe. The company’s offer also includes workshop equipment, particularly equipment for service and repair of cars and spare parts for motorcycles and tuning. Inter Cars offers the broadest range of automotive parts in Eastern Europe.

DENTIRE LTD is the sole importer and distributer of Maxxis, the ninth biggest manufacturer of tires, for Israel and the Palestinian authority. Dentire had sold over 220,000 tires most of which are Maxxis. Dentire specializes in tires for 4X4 (four-wheel drive), commercial, ATV’s, OTR’s and family cars.

International industry insiders are invited to pre-register online to participate in TAIPEI AMPA & AutoTronics Taipei 2016. In addition to airport pick-up services, the organizers will also provide 1 complimentary gift to each international buyer who completes the pre-registration process.

Learn more about the show at www.TaipeiAMPA.com.tw

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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