MEYLE Releases New Water Pump Repair Kits For VW, Audi, Renault, Peugot

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MEYLE Releases New Water Pump Repair Kits For VW, Audi, Renault, Peugot

Hamburg, Germany-based manufacturer MEYLE offers full-service kits containing all parts required for the timing belt change complemented by the corresponding water pump in MEYLE-ORIGINAL or MEYLE-HD quality.

Counterman Staff
By Counterman Staff
Published:

meyle-drivers-best-friendHAMBURG, Germany — MEYLE presents the latest additions to its range: MEYLE-ORIGINAL water pump repair kits for VW, Audi, Renault, Peugeot and Citroën models. Hamburg, Germany-based manufacturer MEYLE offers full-service kits containing all parts required for the timing belt change complemented by the corresponding water pump in MEYLE-ORIGINAL or MEYLE-HD quality. Any water pump included in the kit comes with a 100,000-miles (160,934 kilometres) minimum performance guarantee – in addition to the respective guarantee period, the company said.

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The timing belt needs to be replaced according to the service intervals specified by the manufacturer. With all components optimally geared to each other, the MEYLE water pump kits for VW, Audi, Renault, Peugeot and Citroën applications are a great all-in-one solution ensuring professional timing belt change, MEYLE says. The kits contain the timing belt and a full set of mounting parts along with tensioners and idlers. Also included: the corresponding water pump in MEYLE-ORIGINAL or MEYLE-HD quality, as it is highly recommended to have the water pump replaced along with remaining system components.

Most MEYLE repair kits come with a water pump featuring an SiC/SiC mechanical seals which offers a level of quality exceeding by far the standards typically found on the aftermarket. Leading car makers also rely on this type of sealing which is fitted in MEYLE-ORIGINAL water pumps. All water pumps included in the kits come with a 100,000-miles (160,934 kilometres) minimum performance guarantee – in addition to the respective guarantee period.

MEYLE workshop advice No. 1: To avoid repeated repairs, the MEYLE engineers recommend that the water pump be replaced along with the timing belt. The reason: both system components have the same mileage and amount of wear. Therefore, if only one component is replaced, the second is likely to require replacement shortly after.

MEYLE workshop advice No. 2: When replacing the water pump, the entire cooling system needs to be flushed thoroughly prior to refilling the system with new coolant. Adhere to the manufacturer’s specifications at all times. This video tutorial provides further information on how to flush the cooling system: https://youtu.be/i0Hy3eTq5eY.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
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This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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