NGK Partners With Megan Meyer Racing

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NGK Partners With Megan Meyer Racing

This continues a decades-long tradition of NGK as the preferred performance spark plug for the Meyer team, as NGK sponsored Meyer's father and team-owner, Randy Meyer for many years.

Counterman Staff
By Counterman Staff
Published:

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NGK Spark Plugs is excited to announce a two-year partnership with NHRA Top Alcohol Dragster, Megan Meyer. This continues a decades-long tradition of NGK as the preferred performance spark plug for the Meyer team, as NGK sponsored Meyer’s father and team-owner, Randy Meyer for many years.

“I am more than excited to partner with NGK for the 2018 and 2019 seasons. NGK is a large company that focuses on the sportsman side of drag racing,” said Meyer. “With our grassroots team, I believe together we will win [the] World Championship next year.”

Following in her father, Randy Meyer’s footsteps Megan Meyer began racing in 2004 at just 10 years old. She spent many years competing in the Junior Dragster League and after graduating from the league in 2011, she raced in Super Comp for four years. Megan Meyer obtained her NHRA Top Alcohol Dragster license in 2015 and has since won two nationals in the class.

“Megan and the Meyer Racing team embody the passion for performance and professionalism that NGK prides itself on,” said NGK General Manager of Marketing Danielle Orlando. “Megan is a strong role model to the next generation of racers and NGK is honored to support her.”

Meyer boasts an impressive NHRA track record, competing in 17 races in 2016 and winning her first national race at the NHRA 4-Wide Nationals in Charlotte, North Carolina that year. She has a top elapsed time of 5.15 seconds, with her fastest time at 283 MPH.

“The entire Randy Meyer Racing Team’s performance this year has been one of our best years yet by reaching 13 final rounds in 20 races, and winning 7 of them.” Meyer added, “The top speeds and E.T.s that we posted this year come from the development of the NGK Spark Plugs we use.”

Megan Meyer’s sponsors include NGK Spark Plugs, Lucas Oil Products, WELD Racing, Clevite, Gunk, Technician Academy and Meyer Truck Center. Megan Meyer’s top alcohol dragster will sport a custom vehicle wrap featuring NGK Spark Plugs.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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