WIX Filters Announces Top 20 Schools in 2018 School of the Year Competition

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WIX Filters Announces Top 20 Schools in 2018 School of the Year Competition

The winner will be selected from four finalists, with a surprise ceremony and formal announcement during AAPEX on Oct. 30.

Counterman Staff
By Counterman Staff
Published:

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WIX Filters and O’Reilly Auto Parts, both partners with Tomorrow’s Tech as title sponsors for the 2018 School of the Year competition, have announced the Top 20 schools selected from 221 nominations across 91 schools in the United States.

“We continue to see year-over-year success with our School of the Year program,” said Jennifer Gibson, brand manager for WIX Filters. “WIX strives to bring awareness to how the industry is evolving and what these technical training programs are doing to keep up with those trends. The continued growth and increase of school submissions is further proof of the benefits of this program.”

The Top 20 schools are:

Region 1 (Northeast)

  • Bullard-Havens Technical High School (Bridgeport, Connecticut)
  • Calvert Career & Technology Academy (Prince Frederick, Maryland)
  • Huot Technical Center (Laconia, New Hampshire)
  • Oneida-Herkimer-Madison BOCES (New Hartford, New York)
  • Salem High School (Salem, New Hampshire) 

Region 2 (South)

  • Cherokee High School (Canton, Georgia)
  • Elizabethtown Community and Technical College (Elizabethtown, Kentucky)
  • Forsyth Central High School (Cumming, Georgia)
  • Robeson County Career Center (Lumberton, North Carolina)
  • Satellite High School (Satellite Beach, Florida)

Region 3 (Midwest)

  • Auburn Career Center (Concord Township, Ohio)
  • North Kansas City Schools – Career and Technical Education Center (Kansas City)
  • Lake County Technology Campus (Grayslake, Illinois)
  • Technology Center of DuPage (Addison, Illinois)

Region 4 (West)

  • Bonneville High School (Ogden, Utah)
  • Casa Roble Fundamental High School (Orangevale, California)
  • Gilbert High School (Gilbert, Arizona)
  • Kingwood Park High School (Kingwood, Houston, Texas)
  • Northwest Iowa Community College (Sheldon, Iowa)
  • Pueblo Community College at Canon City High School (Canon City, Colorado)

“This is the 13th year Tomorrow’s Tech has partnered with O’Reilly Auto Parts and WIX Filters on this program and it seems to get better every year,” said Carley Hull, editor of Tomorrow’s Tech, a Babcox Media publication for automotive students. “We are continually impressed by the quality of preparation these schools are providing for their students, and our partners demonstrate the upmost support to recognize the best technical training programs in the U.S.”

The Top 20 schools will submit a video highlighting their tech programs by Monday, Sept. 17. Judges will review the video entries and select four finalists, or one from each region. The winner will be selected from the four finalists, with a surprise ceremony and formal announcement during AAPEX on Oct. 30.

The winning school will receive:

  • Visit by Tomorrow’s Tech staff and program sponsors
  • $5,000 WIX Filters donation to the school’s program
  • O’Reilly and WIX Filters gear
  • Appearance by either the WIX or O’Reilly Auto Parts marketing unit
  • Travel for the class instructor and a guest to Las Vegas to attend Babcox Media’s recognition dinner at AAPEX

Each nominated school will receive national recognition in Tomorrow’s Tech print and online editions, as well as through social media channels. Schools selected to the final four will receive a professional automotive tool set and a $250 gift card from O’Reilly Auto Parts.

WIX aims to find the best technical training school in the nation, and the program is open to high schools or post-secondary schools that have a subscription to Tomorrow’s Tech. For more information, visit the Tomorrow’s Tech website.

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Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
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This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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