Arnott Introduces New Left Or Right Rear Air Spring For The 2002-'09 Lexus GX 470, Toyota 4Runner And Toyota Prado Land Cruiser

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Arnott Introduces New Left Or Right Rear Air Spring For The 2002-’09 Lexus GX 470, Toyota 4Runner And Toyota Prado Land Cruiser

Arnott's air spring replaces OEM Part Numbers RH4808035011 and LH4809035011.

Counterman Staff
By Counterman Staff
Published:

arnott-spring-lexus-gx470-4runner

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MERRITT ISLAND, Fla. — Arnott Air Suspension Products announced the introduction of a new right or left rear air spring for the 2002 to 2009 Lexus GX 470, the Toyota 4Runner and Toyota Prado Land Cruiser. Arnott’s air spring replaces OEM Part Numbers RH4808035011 and LH4809035011.

Arnott’s new rear air spring features a Continental ContiTech air bladder, heavy-duty crimping rings and high-impact plastic resin top and bottom pistons. Unlike the OE air spring, the Arnott design replaces either side, based on its innovative push-to-connect air fitting, which swivels 360 degrees.

Arnott Recommends Replacing OE GX 470 Air Springs In Pairs
The Lexus GX 470 replacement air spring, which Arnott recommends replacing in pairs, is designed, assembled and tested in the United States. The Arnott part replaces air springs on vehicles with and without Kinetic Dynamic Suspension.

Arnott’s Part Number is A-2859 and it retails for $179. A detailed installation manual is available for download. The part is backed by Arnott’s Limited Lifetime Warranty.

While the highlighted Lexus GX 470 Air Spring is a reliable and affordable solution for SUV owners concerned about failing air springs leaving them stranded with expensive and recurring maintenance problems, Arnott offers additional, innovative aftermarket parts for the GX 470 and the Toyota 4Runner, the company says. For example, Arnott offers a coil spring conversion kit exclusively designed for the GX 470. Arnott’s Lexus GX 470 rear coil spring conversion kit comes with everything needed to convert the Lexus rear air suspension to a reliable coil spring suspension system.

The entire range of Arnott Air Suspension solutions for the Lexus, including Toyota variants, can be reviewed here.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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