Arnott Offers New Air Compressor For 2013-'15 GL-Class And 2012-'15 ML-Class Mercedes-Benz

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Arnott Offers New Air Compressor For 2013-’15 GL-Class And 2012-’15 ML-Class Mercedes-Benz

The new compressor is produced by AMK and is designed for the 2013 through 2015 Mercedes-Benz GL-Class (X166 Chassis with AIRMATIC including the GL63 AMG) and the 2012 through 2015 ML-Class Mercedes-Benz (W166 Chassis).

Counterman Staff
By Counterman Staff
Published:

amk-arnott-compressorMERRITT ISLAND, Fla. — Arnott Air Suspension Products announces the introduction of air suspension compressor P-2858  for the Mercedes-Benz.

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The new compressor is produced by AMK and is designed for the 2013 through 2015 Mercedes-Benz GL-Class (X166 Chassis with AIRMATIC including the GL63 AMG) and the 2012 through 2015 ML-Class Mercedes-Benz (W166 Chassis). 

P-2858 is a 100 percent direct replacement for the original OE compressor and replaces OE Part Number 1663200104.

AMK’s air suspension compressors provide an efficient and reliable solution for replacing Mercedes-Benz pumps. Compressor P-2858 from Arnott — a powerful, extremely compact, and lightweight compressor backed by a Limited Lifetime Warranty — retails for $425.

Features:

•Powerful and reliable

•Compact, lightweight design

•Minimum noise and vibration

•Integrated air dryer

•Made in Germany

•Limited Lifetime Warranty

 Additional aftermarket innovations for Mercedes-Benz vehicles

The featured new Air Compressor for the specified Mercedes-Benz vehicles is a high-quality, cost-effective suspension solution for Mercedes-Benz owners concerned about failing OE air suspension parts leaving them stranded with expensive and recurring maintenance problems. ‘The Arnott Advantage’ includes an impressive array of innovative new and remanufactured aftermarket replacement parts for Mercedes-Benz vehicles, the full range of which can be reviewed Here.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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