Tech Tip: How To Solve Mysterious Oil Issues In Older Vehicles

Tech Tip: How To Solve Mysterious Oil Issues In Older Vehicles

Fixing oil problems common in older vehicles, including minor to moderate leaks, burning oil and low oil levels due to slow consumption, used to start with diagnosing the probable cause.

Fixing oil problems common in older vehicles, including minor to moderate leaks, burning oil and low oil levels due to slow consumption, used to start with diagnosing the probable cause. Unfortunately, proper diagnosis requires the customer to accurately describe the issues, so the counterperson can recommend the most appropriate solution. Until now.

Bar’s Leaks new Professional Oil Seal Engine Oil Burning & Leak Repair ends the oil guessing game, because it is a single product guaranteed to permanently stop all engine oil loss caused by leaks, over-consumption and burning, the company says. The professional-grade formula is a unique blend of synthetic polymers combined with premium seal-restoring additives that work together in four ways to create a long-lasting repair:

  • A seal-rejuvenating additive restores seal size, flexibility and elasticity lost to engine heat, age, high mileage or extended vehicle storage. This prevents oil from leaking past the seals and burning in the combustion chamber.
  • An advanced seal polymer builds a polymeric film around the seal that keeps excess oil from bypassing the seal during normal engine operation.
  • A high-grade detergent formulation works to dissolve gunk and carbon on piston oil rings, allowing them to operate properly.
  • Special synthetic polymers fill in the inevitable small scratches and wear marks caused by normal engine operation that allow oil to pass and burn, resulting in blue exhaust smoke.

One 16.9 oz. bottle of Oil Seal Engine Oil Burning & Leak Repair (P/N OS-1) solves the most common oil consumption problems in all gasoline and diesel engines in cars, trucks, vans and SUVs. It is also effective in a wide range of other motor applications such as tractors, boats, RVs, motorcycles, ATVs, and lawn equipment. It works with all types of motor/engine oil, including regular petroleum, high-mileage, synthetic blends and fully synthetic formulas.

Oil Seal Engine Oil Burning & Leak Repair is easy to use. The no-hassle formula can be added when the oil is low or during an oil change. Once added, it starts to work within 15 minutes of driving or idling the vehicle. In most cases, the oil leak will be repaired with a single dose.

To learn more about Oil Seal Engine Oil Burning & Leak Repair, visit barsleaks.com/product/oil-seal-engine-oil-burning-leak-repair/. You can also follow Bar’s Leaks on Twitter at twitter.com/barsleaks, Facebook at facebook.com/barsleaks and through the blog at barsleaks.com/blog.

Bar’s Leaks, America’s most trusted stop-leak brand since 1947, offers a full line of chemical repair tools. All Bar’s Leaks products are proudly made in the U.S.A. Based in Holly, Michigan, Bar’s Leaks is ISO 9001 certified.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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