MAM Software, a wholly owned subsidiary of MAM Software Group, showcases the power of Autopart and Autocat through the experience of one of its customers, Professional Parts Inc.
Professional Parts Inc. (PPi) is a family-owned and family-operated parts wholesale distributor headquartered in Pittsburgh. The National Pronto Association member has three locations serving the Pittsburgh area.
PPi has been using Autopart business management software since September 2014.
Specifically designed for the automotive aftermarket, Autopart is designed to seamlessly integrate all sales, stock management, accounting and reporting processes into one easy-to-use package, according to MAM Software. The integrated electronic-parts catalog – Autocat – gives counter staff fast access to up-to-date application data at point of sale.
“Autopart is fast, reliable and accurate,” said Rich Johnston Jr. of Professional Parts Inc. “Any transactions that happen within Autopart are traceable and verifiable.”
Autopart’s integration with other MAM Software and third-party applications has been a benefit to PPi, which now utilizes Phocas (business intelligence) and Autocat in conjunction with Autopart.
“The combination of Autopart and Autocat has been excellent,” Johnston Jr. said. “At the point of sale, having an accurate and up-to-date catalog can often be the difference between making the sale or sending the customer to a competitor.”
Through the use of Autocat, PPi also has the ability to create its own custom categories and groups. The catalog can be organized by current industry formats but also gives the distributor the ability to create custom groups for common or harder-to-find parts.
“Another great thing about MAM Software is they are always working to improve the product. Not just bug fixes, but adding features to help us increase the usefulness of their software,” Johnston Jr. said. “MAM Software also has some of the best customer-service people in the business. Most of the time the issue isn’t an Autopart issue, but a feature request or a training issue. Regardless, they respond in a timely manner and do their utmost to make the customer happy.”
Mike Jamieson, CEO at MAM Software, added: “We’re delighted to have Rich and the team at Professional Parts Inc. on board as a customer. They have adapted well to Autopart and Autocat and are now seeing some tangible business benefits. Since going live, they’ve been great to work with and we look forward to many more years of a productive partnership.”
MAM Software will be presenting Autocat at AAPEX booth No. 2279.
