ANCO Wipers Proves 'The Right Blades Matter' With Consumer Rebates Of Up To $10 Per Pair Through December

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ANCO Wipers Proves ‘The Right Blades Matter’ With Consumer Rebates Of Up To $10 Per Pair Through December

Counterman Staff
By Counterman Staff
Published:
From Nov. 1 through Dec. 31, 2013, consumers who purchase any pair of premium ANCO Contour, Profile or Transform wipers from a participating dealer can qualify for a $10 mail-in rebate, while a $5 rebate is available on each pair of ANCO AeroVantage or Winter blades purchased.

 

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SOUTHFIELD, Mich. — Federal-Mogul’s ANCO Wipers brand is proving “The Right Blades Matter” through an appealing consumer promotion that offers rebates of up to $10 per pair on ANCO premium wiper blades. ANCO Wipers are “The Clearest Choice in Wiper Blades” and the official wiper blade of the National Hockey League.

120252ScreenSho_00000069841From Nov. 1 through Dec. 31, 2013, consumers who purchase any pair of premium ANCO Contour, Profile or Transform wipers from a participating dealer can qualify for a $10 mail-in rebate, while a $5 rebate is available on each pair of ANCO AeroVantage or Winter blades purchased. For program rules and restrictions and to complete the online rebate form, please visit www.ANCORebate.com.

“Choosing the right wiper blade is a critical safety consideration, especially as we approach the winter driving season,” said ANCO Brand Manager Tracy Neil. “Our new promotion helps consumers get ready for the season and save money while improving their driving visibility with the latest technology and world-class wiper designs.”

ANCO Contour and Profile beam (flat) wipers utilize advanced technology for all-season performance. Each blade features the brand’s patented, one-piece Articulated Contact Technology, which permits unrestricted flexing for more uniform pressure distribution and improved conformance to today’s curved windshields. Their unique one-piece design also helps eliminate corrosion and freezing. Equipped with an original equipment-style directional spoiler that helps prevent wind lift and provides superior blade-to-glass contact for optimal visibility, ANCO Contour blades are available for direct replacement of OE beam blades and as a premium upgrade. Newly enhanced ANCO Profile blades feature an integral, symmetrical spoiler for increased down force and exceptional blade-to-glass contact and represent an affordable upgrade for millions of vehicles originally equipped with bridge-style wipers.

ANCO Transform “hybrid” wipers integrate the aerodynamic features and all-weather efficiency of beam blades with the precisely positioned pressure points of bridge-style blades for exceptional wiping performance. This technology represents an appealing new option for consumers who want to upgrade to the latest design or match the performance of their vehicles’ original equipment hybrid blades.

For additional information regarding the ANCO “The Right Blades Matter” rebate offer and any ANCO product, please contact your ANCO distributor or Federal-Mogul representative or visit www.ANCOwipers.com. To identify the right ANCO product for virtually any application, simply use the convenient www.FMe-cat.com electronic catalog or, for smart phone users, visit www.GetANCO.mobi.

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Auto Industry

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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