Arnott Introduces Remanufactured Rear Air Spring For Mercedes-Benz 2003-2009 E-Class Wagon With Rear Leveling

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Arnott Introduces Remanufactured Rear Air Spring For Mercedes-Benz 2003-2009 E-Class Wagon With Rear Leveling

This remanufactured air spring retails for $215 and is for 2003-2009 Mercedes-Benz E-Class station wagons with rear leveling only.

Counterman Staff
By Counterman Staff
Published:

MERRITT ISLAND, Fla. — Arnott Inc. announced it has released a remanufactured Rear Air Spring for the Mercedes-Benz 2003-2009 E-Class Wagon with rear leveling (without ADS), OE part number A2113200925.

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This remanufactured air spring retails for $215 and is for 2003-2009 Mercedes-Benz E-Class station wagons with rear leveling only. A $50 refundable core deposit applies. Arnott’s part number is A-2538.

 

How Arnott Does It

Arnott thoroughly tests, cleans, and paints the OE core top mount and bottom piston, along with the OE solenoid. To complete the remanufactured air spring, Arnott then adds an all-new air spring bladder manufactured by Continental ContiTech, new internal crimping rings, clamps, air fitting, top mounting clip and O-rings.

 

Air Spring Features

New 4-Ply Continental ContiTech Air Spring Bladder

New Dust Sleeve, O-Rings, Crimping Rings, and Air Fitting

Detailed Manual for Easy Installation

Remanufactured by Arnott in the USA

Limited Lifetime Warranty

 

Additional Innovative Solutions for E-Class Wagons

 

At $215 the remanufactured OE spring is a cost-effective solution to repairing a failing or dry-rotted air spring on the E-Class wagon without ADS. Arnott also offers a completely new Arnott-designed rear air spring for the same vehicle, featuring a custom-machined aluminum top mount and tapered piston. In addition, Arnott manufactures and sells a coil spring conversion kit which completely eliminates the need for a rubber air spring by replacing it with steel springs.

World-Class Warranties, Worldwide Presence

Arnott backs each remanufactured air spring with a Limited Lifetime Warranty in North America, and a Two-Year Limited Warranty in the rest of the world. Arnott recently opened a European Union (EU) branch office and distribution center. The EU facility, located in the Netherlands, provides local sales and support, faster shipping, payment and bank transfers in local currencies, and an easier way for the growing legion of European customers to return and sell air suspension cores to Arnott.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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