Bond Auto Parts Selects Autopart From MAM Software To Support Growth And Gain Efficiencies

Main Navigation

Advertisement
Social Connect
Resources
Our Brand Family
Counterman - Babcox Media
Counterman has been serving auto parts jobbers, retailers and distributors since 1983.
News

Bond Auto Parts Selects Autopart From MAM Software To Support Growth And Gain Efficiencies

Automotive aftermarket business management software provides point of sale, inventory, accounting, purchasing and business intelligence.

Counterman Staff
By Counterman Staff
Published:

BARRE, Vt. and ALLENTOWN, Pa. – MAM Software Inc. has announced that Bond Auto Parts, one of the top ranked auto parts chains in the country, has chosen Autopart business management software for the automotive aftermarket. Bond will implement the solution to manage more than 45 store locations throughout Vermont, New Hampshire, Massachusetts and New York. The software will be used to streamline processes, improve inventory accuracy, integrate data from business units and support continued company growth.
 
According to MAM, Autopart is a versatile business-management solution that seamlessly fuses all sales, stock management, accounting and reporting processes. The software coordinates, organizes and combines everything from quote preparation and stock management to accounting and database management.
 
"Our current software system served us well for many years," said Craig Bond, president, Auto Parts Warehouse (Bond Warehouse Division). "However, as the company grew, we had to piece meal modules to the system to gain the functionality we needed. When we saw what MAM Software had to offer, we realized there is a better way."
 
Autopart will provide key business management functionality for Bond Auto Parts, including point of sale, inventory management, forecasting, purchasing, warehouse management, reporting, business intelligence and a fully-integrated accounting package.
 
"Right away, we liked what we saw with the MAM system and we know it is the right technology to help Bond Auto Parts continue to grow and prosper," said Bond. "The system is flexible and has great depth in functionality. Also, since it is a Windows system, it seems intuitive and easy to operate."
 
"We are pleased to welcome Bond Auto Parts to our thriving group of Autopart users," said Brian Allibon, president of MAM Software’s Autopart division. "I’m excited for them to see our software in action, and all of us at MAM Software look forward to supporting their business goals as we both grow as companies."
 
 

Related Articles

You May Also Like

Auto Industry

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

Read Full Article

More News Posts
MEMA Launches At-Home REPAIR Campaign

The next step in the campaign to get the REPAIR Act passed is to get aftermarket suppliers involved.

By Emma Henderson
Shaw Assumes Leadership of MEMA Original Equipment Suppliers

Collin Shaw succeeds Julie Fream who served 10 years in the position.

By Emma Henderson
AACF Launches 65th Anniversary Fundraising Initiative

The campaign aims to raise $65,000 through 1,000 donations of $65 each.

By Counterman Staff
Schaeffler Publishes 2023 Sustainability Report 

Schaeffler was awarded an “A” score in the climate change category for 2023 by the global non-profit environmental organization CDP for corporate transparency and performance.

By Emma Henderson
Schaeffler Sustainability Report

Other Posts

Introducing ‘Sustainability by Schaeffler’ on Counterman.com

In the weeks and months ahead, stay tuned for more sustainability content from Schaeffler and Counterman.

By Josh Cable
Schaeffler Sustainability
Jacki Lutz Named Content Director at Auto Care Association

Lutz will be tasked with leading a cross-functional and multimedia content strategy, development and execution across all platforms.

By Josh Cable
Jacki Lutz Auto Care
Auto Care Association Certified as a Great Place to Work

“This prestigious award is a testament to the association’s commitment to creating an inclusive, supportive and dynamic work environment for its employees,” Auto Care said.

By Josh Cable
HD Repair Shops Report Increases in Counter Sales, Labor Rates

The data comes from a Fullbay report published in partnership with ATA’s Technology and Maintenance Council.

By Josh Cable
Heavy Duty Repair