CRP Automotive Offers OE-Quality Pentosin Transmission Fluids For Automatic, Manual And Double Clutch Applications

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CRP Automotive Offers OE-Quality Pentosin Transmission Fluids For Automatic, Manual And Double Clutch Applications

Coverage includes a wide range of popular European vehicles, company says.

Counterman Staff
By Counterman Staff
Published:

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CRANBURY, N.J. — CRP Automotive, a leading source of OE-quality replacement parts for Asian and European import vehicle applications, offers a wide range of Pentosin OE-quality transmission fluids to cover a wide range of European vehicles, including popular makes such as, Audi, BMW, Jaguar, Land Rover, Porsche, Volkswagen, and Volvo.

The Pentosin transmission fluid line is formulated on a fully synthetic base oil technology and incorporates special anti-wear chemistry and friction modifiers to deliver safe and stable friction performance in various types of transmissions – manual, automatic, and double clutch.

The Pentosin line includes:

Pentosin ATF 1: Recommended for automatic transmissions equipped with an electronically controlled converter clutch (except CVTs & DCTs) in Aston Martin, Audi, BMW, Bentley, Jaguar, Land Rover, Porsche, Rolls Royce, Saab, Volkswagen, and Volvo as well as Dodge Sprinter (all years) and Mercedes-Benz (suitable replacement for NAG1 & NAG2).

Pentosin FFL 2 Double Clutch Transmission Fluid for Audi/Volkswagen DSG transmissions (TT Quattro/New Beetle 2004 on; Jetta 2005 on; A3/A3 Quattro/GTI 2006 on; EOS 2007 on; TT 2008 on; R32 2008; Golf/Passat 2010 on); Spec. TL521 82.

Pentosin FFL 3 for Porsche PDK transmission (911/Boxster/Cayman 2009 on; Panamera 2010 on) Porsche Approved.

Pentosin FFL 4 for BMW DCT Transmission (M3 2008 on; Z4 2009 on; 135i/335is 2011 on) BMW approved.

Pentosin MTF 2 Manual Transmission Fluid for BMW with ZF & GETRAG manual transmissions 1997 on & Hyundai Genesis 2010 on.

Technician note: Pentosin Transmission Fluids will not demonstrate their true performance characteristics when blended. For the best results when changing fluid brands, CRP recommends a full systems flush, instead of just topping fluids off and/or before adding Pentosin.

Numerous OE first fill approvals

Pentosin is globally recognized as the industry leader in central hydraulic fluid technology and has earned numerous OE approvals and achieved more than 27 first fill approvals with leading vehicle makers. Pentosin technical fluids are made in ISO 16949:2002 and ISO 14001:2004 certified facilities. They are engineered to meet the demanding standards and specifications established by many of the world’s leading automobile manufacturers.

Easy Online Lookup

The Pentosin Transmission Fluids program features easy lookup on CRP’s online application catalog, which can be accessed through the CRP Automotive Pentosin brand website, www.pentosin.net, or Show Me the Parts, www.showmetheparts.com/crp.

All Pentosin technical fluids are backed by the CRP Automotive standard of excellence.

 

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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