DynoMax 'Spring Promotion' Offer Gives Enthusiasts Up To A $100 Pre-Paid Card For Performance Exhaust Purchases

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DynoMax ‘Spring Promotion’ Offer Gives Enthusiasts Up To A $100 Pre-Paid Card For Performance Exhaust Purchases

Counterman Staff
By Counterman Staff
Published:
Available March 1 through June 30, the DynoMax “Spring Promotion” is available on all DynoMax exhaust systems.

 

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MONROE, Mich. – DynoMax Performance Exhaust has announced it will offer performance enthusiasts an easy way to save on their DynoMax cat-back exhaust purchase this spring through the new “Spring Promotion” offer. The “Spring Promotion” will reward up to a $100 Visa prepaid card for the purchase of a qualifying cat-back exhaust system.

Available March 1 through June 30, the DynoMax “Spring Promotion” is available on all DynoMax exhaust systems. To see a list of exhaust systems and corresponding rebate rewards, visit www.DynoMax.comafter March 1. The Spring Promotion includes offers for a $50, $75 and $100 Visa prepaid card.

DynoMax Performance Exhaust systems are available for late-model and classic muscle cars, diesel and gas trucks and SUVs. Each DynoMax Performance Exhaust system has been engineered to enhance performance and sound. Each high-performance stainless steel exhaust system features mandrel-bent stainless steel tubing for longer life and performance; high-flow mufflers; polished stainless steel tips; and all necessary stainless steel clamps, hangers and other accessories as required by the specific application.

DynoMax Performance Exhaust systems are covered by a DynoMax brand Limited Lifetime Warranty and an exclusive 90-day Performance and Sound Guarantee. The 90-day Performance and Sound Guarantee allows enthusiasts to try the product for 90 days. If within the first 90 days of ownership the consumer is unhappy for any reason, they can return the products for a full refund of the purchase price. More information is available at www.DynoMax.com.

For rebate forms and additional information, please visit www.DynoMax.com after March 1, 2014. All rebate forms and copied sales receipts must by postmarked by Aug. 1, 2014.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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