ENEOS Launches 0W-16 Motor Oil With Next Generation Technology

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ENEOS Launches 0W-16 Motor Oil With Next Generation Technology

ENEOS 0W-16 Fully Synthetic Motor Oil is formulated with 100 percent synthetic base oils and the company's unique additive technology.

Counterman Staff
By Counterman Staff
Published:

eneos-fuelJX Nippon Oil & Energy USA Inc. is pleased to announce that ENEOS 0W-16 Fully Synthetic Motor Oil, developed with the next generation technology of JX Nippon Oil & Energy Corp., is scheduled to launch on Dec. 16, 2016 in the USA and Canada.

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Due to growing environmental concern, resulting in new fuel economy regulations, JX has set a corporate mission to take a leading role in helping reach improved goals through its products. Using the company’s advanced in-house research and technology, JX developed a new ultimate low viscosity motor oil, ENEOS 0W-16 Fully Synthetic Motor Oil, in conjunction with Japanese auto makers. 

ENEOS 0W-16 Fully Synthetic Motor Oil is formulated with 100 percent synthetic base oils and the company’s unique additive technology. ENEOS 0W-16 Fully Synthetic Motor Oil is next generation motor oil with ultimate low viscosity, which can provide a maximum of 2% fuel savings over 0W-20 oils.*1 ENEOS 0W-16 provides exceptional engine protection thanks to its superior anti-wear performance and oil film retention capacity delivered by our proprietary technology.

Japanese auto makers have been using 0W-16 for their factory fills and service fills in Japan.  JX Group manufactures and supplies 0W-16 oils officially certified by Japanese auto makers to both their factories and dealerships. ENEOS 0W-16 is highly acclaimed by customers.

“As technical requirements for oils are different depending on engine type, we ran tests with many types of engines to provide the best performance where 0W-16 is recommended. In addition, lower viscosity can cause lower lubricity,” said Hiroya Miyamoto, a Senior Manager at JX Nippon Oil & Energy USA Inc., who was formerly Senior Staff of the Lubricants Research Laboratory at JX Nippon Oil & Energy Corp. “In order to solve the trade-off of protection for performance, it was necessary to precisely design optimal viscosity and carefully select additives. After full analysis, ENEOS 0W-16 Fully Synthetic Motor Oil was successfully developed. I am very confident ENEOS 0W-16 can not only provide outstanding fuel saving performance, but it will also offer exceptional engine protection.”

ENEOS 0W-16 Fully Synthetic Motor Oil has already launched in Japan and has been widely used for cars, including hybrid and ECO vehicles, where 0W-16 is specified. JX Nippon Oil & Energy, a leading company implementing top-tier performance and fuel saving technology, recommends ENEOS 0W-16 Fully Synthetic Motor Oil as the next generation motor oil to the US and Canada, where demand for 0W-16 oil is expected to increase in future.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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