New Philips Lighting Catalog Features Latest Innovations In Automotive Lighting Technology

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New Philips Lighting Catalog Features Latest Innovations In Automotive Lighting Technology

The new Philips catalog presents the complete line of Philips Vision LED interior and exterior bulbs featuring an advanced design that not only provides a bright, well-focused beam on the road, but also are robust enough to handle extreme heat and high vibrations, says the company.

Counterman Staff
By Counterman Staff
Published:

Philips - Lighting CatalogThe new Philips Automotive Lighting Catalog features the latest innovations in automotive lighting technology for applications on all types of domestic and import cars, SUVs, light trucks, and vans from model years 1999 to 2015. The catalog showcases Philips’ LED lighting technology as well as standard replacement and upgrade bulbs. The vehicle application listings are presented in a convenient trilingual format.

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The new Philips catalog presents the complete line of Philips Vision LED interior and exterior bulbs featuring an advanced design that not only provides a bright, well-focused beam on the road, but also are robust enough to handle extreme heat and high vibrations, says the company. The Philips LED line includes replacements for brake and taillights, back-up, dome and glove compartment, side markers, trunk and license plate lights. The catalog also covers an extensive line of Philips upgrade headlight bulbs that can offer 30 percent, 60 percent or up to 100 percent more light on the road than standard halogen bulbs.

Also highlighted in the new catalog is information about bulb replacement safety to encourage drivers to replace headlights in pairs for better safety. In addition, the catalog features a complete glossary of lighting technology terms and phrases to help better educate professionals and consumers.

The catalog also includes the new Philips X-tremeVision LED Fog lights as direct replacements for H8, H11 and H16 halogen fog bulbs. These new LED lights deliver a bright, white 6000K light that matches with the color temperature of xenon and LED headlights as well as Philips CrystalVision ultra upgrade headlight bulbs, according to Philips.

In addition to lighting products, the catalog presents the Philips Headlight Restoration Kit with UV protection, which is designed to restore plastic lenses to like-new condition in less than 30 minutes. The kit offers an advanced treatment for hazy and yellowed plastic headlight lenses that can be used by both professional technicians and DIYers.

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Auto Industry

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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