Optronics Introduces Three New LED Light Bars

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Optronics Introduces Three New LED Light Bars

Optronics' high-output LED Light Bars can be used as work lamps, for scene lighting, for a wide variety of auxiliary lighting applications  and are among the most competitively priced on the market.

Counterman Staff
By Counterman Staff
Published:

Optronics International, a leading manufacturer and supplier of heavy-duty LED vehicle lighting, announced the release of three new LED Light Bars. The new lamps come in 13-, 22- and 33-inch lengths, and each LED Light Bar projects a combination spot/flood beam pattern.

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Optronics’ LED Light Bars can be used for a wide range of applications, on a broad assortment of vehicles and in almost any environment. The new lamps give users total flexibility and deliver from 3,700 to 7,500 lumens depending on their size.

The lamps will stand up to challenging conditions and cleaning methods because all carry an IP65 rating for dust and water resistance, meaning increased reliability and service life. Each lamp comes with a no-hassles, one-diode lifetime warranty and Optronics will replace the lamp if even one diode fails.

“Our combination beam pattern, length selection, lifetime warranty and competitive price point make our three new LED Light Bars an unrivaled value,” Brett Johnson, president and CEO of Optronics International, said. “This family of lamps follows our corporate strategy aimed at delivering better value, better options and better lighting in every lighting category we enter.”

The three LED Light Bars feature tough polycarbonate lenses that resist dust adhesion. Each lamp is constructed with a durable, die-cast aluminum housing and mounting brackets and each comes complete with stainless steel hardware. The lamps are hardwired with 16-inch leads and are designed to accommodate both 12- and 24-volt electrical systems.

Optronics offers its distributors one of the widest arrays of merchandising tools in the heavy-duty industry, and it has applied its talents to the promotion of the LED Light Bars. Optronics has developed bold new packaging designs and attention-getting merchandising displays that will help the lamps compete in the retail environment.

“We’re excited about the lamps, the packaging and the merchandising,” Steve Redmon, vice president of sales and marketing for Diesel Equipment, said. “Optronics is an innovator in both lighting design and point-of-sale support and as one of their more than 12,000 channel partners, we appreciate their continued thought leadership and support.”

The new lamps are expected to begin shipping in early June 2017. The 13-inch LED Light Bar part numbers are UCL21CB bulk and UCL21CS retail. The 22-inch LED Light Bar part numbers are UCL20CB bulk and UCL20CS retail. The 33-inch LED Light Bar part numbers are UCL22CB bulk and UCL22CS retail. The lamps employ a solid-state, surface-mount device (SMD) design that protects their electronics against moisture, shock and vibration.

Optronics products are available in the U.S. and Canada through the company’s extensive distribution network of more than 12,000 convenient distribution locations. Users can access individual Optronics distributor websites by simply clicking on their logo icons. For information on international sales and distribution of Optronics products, please contact Dorian Drake at +1 (914) 697-9800, or visit https://www.doriandrake.com/.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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