You Get Out Of It What You Put Into It
December seems like a long way off, but it’s not really, especially if you have to sift through hundreds of applications for Counterman’s annual Counter Professional of the Year award, which is presented by Affinia. Each year, the staff of Counterman magazine and aftermarketNews carefully study a myriad of entries to select the CPOTY (that’s
‘Bored’ With Your Job?
How can you be bored when there is ALWAYS a challenge of the hour? Here’s my take on just some of the challenges we face every day.
The View from 37,000 Feet
It doesn’t seem to matter which side of the parts counter you are on. As an industry, we tend to focus on the “immediate” — the problems we face day-to-day, minute by minute. We lose track of the critically important role we play ensuring the free movement of people, goods and services across our nation’s roads and highways or the contribution each of us makes to an industry that has steadily grown every year for the past six years.
Right-Hand Turn Beauty
Planning and technology will make your delivery operation more efficient. So, too, will making sure drivers make as many right-hand turns as possible.
The End of Free Delivery
With rising fuel prices, the industry has an opportunity to end the practice of delivering parts for free. But will we take advantage of it?
Get Off Your Duff
Stools — those four-legged devices that were originally designed for people to sit on while they were drinking, eating or relaxing — aren’t for use by parts professionals.
I’ve Got Your Back
Rather than just be an editor, I’d hope that all of you, as Counterman readers, also look to me as a friend and a guy who will go to bat for you.
Don’t Forget to Torque Down
I just received the latest copy of Counterman. I was very surprised when I finished reading the article titled “The Perfect Brake Job” in the Technical Training Series insert. I have been working on cars since I was about eight. As I was reading the article I noticed that each paragraph regarding the diagnosis of
“O,” No!
Sure, mistakes happen and in the repair business they happen quite often. Usually the mistake is a result of carelessness or forgetfulness, but whatever the reason, it’s fixing the mistake that matters most.
Bah Humbug & Happy New Year!
“Closed for the holidays,” must be nice. We parts guys at the bottom of the totem pole can’t afford to close for a full week like some manufacturers. Our customers need us all year round — and we’ll be there for them.