Let’s Call Missing Auto Parts for What it Is: Theft
While the parts in question may only amount to a couple of dollars worth of nuts and bolts, the havoc that follows and the lost productivity and revenue that results, is substantial.
Making the Suspension and Alignment Parts Sales
All moving parts eventually succumb to normal wear and collision accidents continue to fuel the demand for suspension and alignment parts.
One Ringy-Ringy…
It’s amazing how many of us live our lives by rote — an endless succession of repetitive acts that all too quickly become patterns and then habits. I know. I’m as guilty as the next guy.
NETWORK NATIONAL CONVENTION: The Network Hosts Record-Turnout Convention in Nashville
Despite a challenging economy and the cancellation and ratcheting back of similar conventions, the National Convention of the Automotive Distribution Network held its largest-ever gathering in downtown Nashville Feb. 26-March 1. "Your attendance here is a testament to your desire to learn more and to improve your business skills," Network President Mike Lambert told the
COM-PEN-EEEEEEE!
Mondays can be brutal in my world. Mondays after a holiday weekend are generally worse: Ripping days out of a normal work week and then trying to make those missing hours up, regardless of the time remaining will almost certainly make you crazy. Mondays, after a holiday weekend, in the middle of a recession, are
A Student of the Industry
Counterman’s 2008 Counter Professional of the Year Craig Bradley gives back by educating others.
Activant Prism Helps Increase Revenue and Productivity at Deb’s Auto Parts
In the past 20 years, the number of aftermarket SKUs has exploded. With that fact in mind, running one parts store these days is quite a lot of work. But add in another location, and you’ve got a mind-numbing number of products to keep track of. That prospect doesn’t seem to frighten Clive Treharne, owner
Next-Generation Import Specialist Tests Launch at AAPEX 2008
by Lee Kadrich The aftermarket parts and service industry needs qualified personnel to drive sales and provide top-notch customer service. Recognizing this need, the Auto International Association (AIA), a segment of the Automotive Aftermarket Industry Association (AAIA), created its certification program in 1989. Recently updated, the program is designed to help create “real experts” in
Why is it in Vogue?
I don’t know where or when it became fashionable to crucify the aftermarket companies that have trained, serviced and supported the repair community for more than four generations.
Computers Aren’t Always Best
I applaud Jon Owens for wanting to rid the world of the scourge of paper catalogs (“Let’s Make A Deal, December 2007). They are cumbersome and time consuming, and are also one of the things that actually differentiate me from the other guys. I detest them as they only help in look-up 10 to 15