Window Lifts: Unappreciated When They Work
Power windows are great as long as they roll up and down when commanded to do so. But sometimes a window may quit working for one reason or another.
Signs Of A Good Rotor: Proper Design, Build
If the technician or counter pro goes only on the price on the screen, it is difficult to pick the best rotor.
ASE P2 Test Preparation Guide: Ignition System
ASE P2 Test Preparation Guide: Ignition System
There’s More to Delivery Than Handing Off Aftermarket Automotive Parts
During these tough economic times, it’s never been more important to set your business apart from the rest. The fact is, how your customers view your drivers is how they actually view your business. Those attributes about your drivers that you see every day and ignore may not be viewed the same way by your customers.
What Should You Know When Selling or Ordering Rotors?
By Andrew Markel, editor, Brake & Front End magazine It’s tough for a parts professional to know what they are getting when they buy a rotor. Factors such as brand, quality control and reputation among technicians should be considered when making a choice. If the technician or counterpro is only going on the price on
ASE P2 Test Preparation Guide: Ignition System
MAJOR COMPONENTS & FUNCTIONS There are several basic types of ignition systems. Most older engines have distributors, while most newer engines have distributorless ignition systems (DIS), or Coil-On-Plug (COP) or Coil-Near-Plug (CNP) ignition systems * Spark plugs — Located in the cylinder head, they provide a spark to ignite the air/fuel mixture in each combustion
Next-Generation Import Specialist Tests Launch at AAPEX 2008
by Lee Kadrich The aftermarket parts and service industry needs qualified personnel to drive sales and provide top-notch customer service. Recognizing this need, the Auto International Association (AIA), a segment of the Automotive Aftermarket Industry Association (AAIA), created its certification program in 1989. Recently updated, the program is designed to help create “real experts” in
High Voltage
Hybrid vehicles of all types and sizes are all in high demand but in short supply.
So Fast, It’s Scary
In a world of fast food, scan-and-go credit cards and high-speed Internet connections, it’s no wonder we feel rushed and crazed. It’s time we slow down and appreciate the most important connection of all — the human connection.
Just Ask!
As the saying goes, “There are no stupid questions.” It’s time parts pros start asking questions when faced with warranty situations. No matter how ridiculous the inquiry may seem, it could save a lot of hassle.
