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Finding the ‘Best’ Training

Training is among the most important aspects of the parts and service business. This four-part training series examines the ins and outs of world-class store training.

Store “Gap Analysis”: Bridging the Gap

Training is among the most important aspects of the parts and service business. This five-part training series examines the ins and outs of world-class store training.

What do Creditors Really Want?

At some point, the majority of parts store owners have to secure funding in the form of loans from creditors. Whether it’s necessary for more inventory, store upgrading or expanding operations, how the creditor views your business determines the outcome of the financing you seek. Unlike the focus of the parts store, which is directed

The Disappearing Customer

For the motorist, a lack of highly qualified technicians can mean higher costs and longer waits. But for the auto parts distributor, the ramifications hit a little closer to home: A potential technician shortage is a potential customer shortage. For the motorist, a lack of highly qualified technicians can mean higher costs and longer waits.

Mirror Image

Counterfeiting is big business, accounting for five to eight percent of all goods sold worldwide.

Profit Margin or Markup: Understanding the Difference

Quite a few years ago, when I was new to the parts business, I was curious about finding the correct way to calculate profit margins. Unfortunately, no one seemed to know exactly how.

The Super Stores

An In-Depth Look At The 20 Largest Store Groups The big distributors in the industry just keep getting bigger. See how the most influential store groups in the industry have grown over the last 12 months.

Special Report: Data Warehouse

Running a business requires more than just an Excel spreadsheet. Aftermarket Auto Parts Alliance has discovered a way to bring the power of the group to the business of benchmarking.

Special Report: Data Warehouse

Running a business requires more than just an Excel spreadsheet. Aftermarket Auto Parts Alliance has discovered a way to bring the power of the group to the business of benchmarking.

Planning Your Strategy

A thorough business gameplan warrants some critical assessment to think beyond the numbers. One of the best tools is an honest SWOT analysis.