Complaining as Sport
Complaining has become a national pastime – less about the automotive aftermarket and more about the OE side of the world.
Striking a Chord
Jerry Ives knows how to make music behind the counter. He says that engines and music composition are very similar, mathematically speaking.
Top 10 Distribution Influences
A variety of factors – both positive and negative – impact aftermarket distribution. For the sixth year, Counterman editors present their view of the top 10 influences that impact the industry.
Store Science
Math, physics, chemistry – these are obvious subjects that all relates to automotive technology. But what about biology?
Industry Report: The Chassis Market
Mike Smith of Dana/Spicer blames the decline of steering and suspension parts on the increased sales of new vehicles, improved durability of OEM parts and market shifts in the vehicle population. "It’s not unusual to see a lot of import cars go to the scrapyard without ever having any significant chassis parts replaced," said Smith.
Sick of Unfair Pricing?
It’s not pricing – it’s inventory management and operating efficiency that will win the day.
Getting Your Fair Share?
Import OEs have aggressive wholesale programs that are designed to steal business away from you. What are you doing to stop it?