Looking Back, Looking Forward
The more things change in the automotive distribution business, the more they stay the same.
A Family Affair
This year’s Counterperson of the Year, Jesse "Mac" McGinnis, has managed to create a family atmosphere at his Louisville, KY, Bumper to Bumper store, one that retains employees and keeps customers coming back. Over nearly three decades in the parts business, Mac McGinnis has made a name for himself among customers and colleagues, and
Ours Is Not a Static Industry; Change Comes With the Territory
For the seventh year, the Counterman staff has determined which forces of change have the most influence on aftermarket distribution. Every year the Top 10 list goes through an intensive editorial review process during which influences are debated, reshuffled, added or eliminated. Inventory Ownership Who owns your inventory? That seemingly innocuous query has really become
Troubling Trends
The markets inefficiencies are posing serious hurdles for many suppliers. Much of the problem is of our own doing.
What’s in That Box?
Who do you trust with your money? Not just anyone, right? Well you shouldn’t trust just any parts brand either.
Terrified of Technology?
Technology can be terrifying, especially when you’re the one writing the check for it. But to ignore it brings even scarier nightmares.
The Perfect Training Tool
For just a moment, I would like both programmed distribution and retail groups alike to focus on a common goal.
New Study Reveals Small WDs Outperform Large Ones
That’s a perfect warehouse? Warehouses come in all shapes and sizes, but the best ones have certain factors in common. A new study conducted by Georgia Tech compares the performance of 212 warehouses in a variety of industries, highlighting the leaders in productivity, accuracy, cycle times, use of technology and quality. The average facility in
Selling the ‘Maintenance Free’ Ignition System
What does maintenance free really mean? When it comes to ignition systems, theres still plenty of maintenance to do.
Getting Your Arms Around Technology
Do your eyes glaze over at the mention of technology? Me too. But its our aftermarket duty to capitalize on technology.