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Exploring Brand Value

Much like that age-old question about the chicken or the egg, this months topic begs a similar question. When it comes to parts, which do you look for first, quality or brand?

The Value of POS (I Mean SBT)

Even if the market determines that Pay on Scan is not the right direction to go, theres still value in business self-examination.

New Congress, New Challenges

While the aftermarket is involved in multiple legislative battles, there are three that are front and center on the industrys priority list: Motor Vehicle Owners Right To Repair, Asbestos Litigation Reform and Association Health Plan Legislation. A new Congress is like a new baseball season – everyone in Washington has high hopes that their issues

The Strong do Survive

Contrary to popular belief, the strongest distributors are not necessarily traded on Wall Street. There are those in the market who long for days gone by for those halcyon days I keep hearing about when independently owned stores and WDs could still make a buck in this business. Many believe that the days of the

Pay on Scan: A Win-Win Situation?

The latest supply chain management idea that has hit the automotive aftermarket is called “POS” (pay-on-scan.) With this system, the retailer pays the supplier for the product when the retailer sells the product. After a quick read, this certainly sounds like a win-lose situation. However, after doing some research, I think this latest request by

The Pen and Stamp: And the Sword

Letters to the editor are a good thing. Unfortunately, they are somewhat of a dying art. Please, keep ’em coming!

Creating Better Customers

Despite all the soft and fuzzy reasons companies say they provide training, there’s still one hard fact: Training makes better customers. That’s a major reason why many manufacturers continue to operate robust counter and technician training programs. Training leads to higher average tickets and reduced comebacks, and that’s great for everyone manufacturer, WD, store and

‘Pay On Scan’ Poses Hurdles for Suppliers

‘Pay on Scan’ (POS) is AutoZone’s newly proposed payment system that is causing ripples throughout the company’s supplier base.

WD Logistics Efficiency

For warehouse distributors in the automotive parts industry, the main goal is to provide the right parts in the right quantities as efficiently as possible. With more vehicle models staying on the road longer, the number of SKUs in this industry is rising at a faster rate than ever before. Wholesalers and retailers such as

Parking Lot Diagnostics

Can more auto parts be sold by retrieving a diagnostic trouble code from an electronic memory? Many folks throughout the auto parts distribution industry certainly seem to think so.