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Selling the Complete Lube, Oil and Filter Job

Maintenance is the key to longevity. Your mother knew what she was talking about when she nagged you to brush your teeth after every meal. And to eat your vegetables. And to change your underwear daily whether you thought it was necessary or not. She knew that if you took good care of yourself, you’d

Making the Grade: Annual ASE P2 Test Prep

In this month’s issue, we mostly only address the technical aspects of the test. But there are other questions that deal with other areas such as sales, communication and inventory management. To help you, read on about certain areas you should know.

11th Annual Tech Forum

Your customers are one of the most important aspects of your business. And when they need your help, you need to be ready with the knowledge and the answers that will help them. This month, Counterman presents some of the most pressing issues surrounding the following topics and what customers are asking. Q: My customer

New Information Technology

Automotive technicians deserve more credit than theyre given. Many really are becoming more Internet savvy and computer literate.

New Study Reveals Small WDs Outperform Large Ones

That’s a perfect warehouse? Warehouses come in all shapes and sizes, but the best ones have certain factors in common. A new study conducted by Georgia Tech compares the performance of 212 warehouses in a variety of industries, highlighting the leaders in productivity, accuracy, cycle times, use of technology and quality. The average facility in

The Brains Behind the Wheel

This is not your fathers Oldsmobile. These days cars are smart, equipped with computers that monitor everything from timing to traction.

Remanufacturing an Opportunity

Remanufactured engines have become a harder sell in a shrinking market, so its essential to find a trusted supplier and embrace niche markets.

Is Your Store Safe from Viruses?

Just a simple chain email can leave your store wide open to viruses and spam. Viruses are, unfortunately, a fact of life for anyone with a computer. Protecting your business computers from these viruses is now a necessity. Lets start by examining what a virus really is and what you can do to protect your

Selling the ‘Maintenance Free’ Ignition System

What does maintenance free really mean? When it comes to ignition systems, theres still plenty of maintenance to do.

Selling the Belt and Hose Market

To stay afloat, in the aftermarket, parts stores must learn to ebb and flow with the changes in technology and distribution.