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Up is Up

Although the DIY market appears to be looking a little brighter, the commercial side of the business is where the real future growth will come.

The Evolution of Aftermarket Product Lines: Part IV

Technology and the global economy are forcing the industry to ask some fundamental questions about the way suppliers and distributors address the products they make, buy and sell. In part four of a five-part series, Dave Caracci continues to look at some of these questions and offers some possible answers.

Different Philosophies

There are two types of “automotive service philosophies” — the maintenance philosophy and diagnostic philosophy. While quite different, both have the ability to produce reliable diagnosis and repair. Which side do you favor?

Dissecting a Survey

The aftermarket loves conducting surveys and analyzing the results. But, more often than not, the data is biased and inaccurate. It’s time we begin focusing on the facts.

Technician Automotive Behavior Study

Using Industrial Marketing Research (IMR) data, Counterman magazine presents the Technician Automotive Behavior Study, which reveals technician branding preferences on various product categories. This IMR survey develops insightful understanding of product branding preferences at various types of automotive repair shops, both in the aftermarket and OE sides of the service industry.

The Evolution of Aftermarket Product Lines: Part III

Technology and the global economy is forcing some in the industry to ask some fundamental questions about the way suppliers and distributors address the products they make, buy and sell. In part III of a five-part series, Dave Caracci takes an honest look as some of these questions and offers some possible answers.

Store Brand Strength

To me, brands are like real estate. The more you own, the stronger you’ll be.

Evolution of Aftermarket Product Lines: Part I

The complexities of today’s aftermarket product lines challenge every distributor and manufacturer. How did we get to this point and how will the future of domestic and off-shore sourcing shape tomorrow’s aftermarket? In Part I (of a four part series), Dave Caracci writes about how aftermarket product lines evolved, setting the stage for tomorrow’s new supplier dynamics and relationships.

Survey Says…

The industry may believe that traditional distributors are losing business to OE dealer parts channels, but the data suggests otherwise.

High-Voltage Hybrids

Hybrids are here to stay and they’re appearing in increasing numbers in your customers’ service bays. They need the parts, you need the knowledge.