Managing a Moving Target
The ever-increasing challenges of inventory management, customer connectivity, advancing technology and never-ending business and logistical demands have made cutting-edge store management systems a necessity for today’s successful distributor.
Product Training and Technology: More Like Rocket Science
Just when you think you have a handle on product training, something new is introduced to the market. Do you have the time, money and smarts to stay informed?
Top 10 News Stories of 2006
For the third year in a row, the editorial staffs of aftermarketNews and Counterman magazine take a look at the events that have had the most impact on the automotive aftermarket in the past year. News stories are presented in chronological order.
ASE Test Prep: Automatic Transmission
There will be two questions on the ASE P2 test that deal with automatic transmissions, parts and products.
Customer Retention Management
Retaining your customers is essential in running a business. After all, it’s much more difficult to gain a new customer than to keep one.
Top Ten Distribution Influences
For the eighth consecutive year, Counterman magazine presents the ten trends and issues that influence the aftermarket parts distribution industry. For this year’s list, Counterman and aftermarketNews.com editors examined all the major issues, eventually paring the list down to those issues that most affect today’s and tomorrow’s aftermarket industry.
What Technicians Will Pay for — And What They Won’T
Technicians are a fickle bunch when it comes to their preferences, especially when it comes to spending money on important things like tools, equipment and training.
Questions & Answers
Where do technicians go to find answers? They often head straight for their trusted parts professional, a multi-skilled business partner who seems to have all the answers.
Technology Revisited
Five years after the tech boom, the industry is refining its use of technology
Internet Parts Ordering: A Tech’s Opinion
Parts ordering over the Internet is yet another part of the continuing evolution of the distribution channel. If used correctly, the possibilities are endless.