Membership Has its Privileges!
You can point to many industry influences, but none can hold a candle to the importance of programmed distribution. Its evolution within this market has been the single-most influential phenomenon our industry has ever seen. Nobody sells more automotive products (combined) today than NAPA, the industry’s very first group. With some 6,000 participating outlets, no
Top Ten News Stories of 2004
Whether you believe 2004 was a good or bad year for the aftermarket, no one can argue this was a big news year for our industry. Here’s a month-by-month look at what Counterman and aftermarketNews.com and consider to be biggest news events of 2004.
Top Ten News Stories o2004
Whether you believe 2004 was a good or bad year for the aftermarket, no one can argue this was a big news year for our industry. Here’s a month-by-month look at what Counterman and aftermarketNews.com and consider to be biggest news events of 2004.
More Than a Patch: ASE P2 Parts Specialist Test Prep
ASE P2 Parts Specialist Test Prep Next month, thousands of automotive service professionals from across the country will take one – or several – ASE certification tests. Those who succeed earn the right to wear the ASE patch, a tangible reminder to customers that you know your stuff. But succeeding on the test takes knowledge
Outsourcing the Brand
I recently read an article that discusses a new retail strategy – Pay N Save – from aftermarket retailer CSK Auto. According to the article, the Pay N Save concept was created to provide a "convenient, easy-to-shop alternative to the mega-store hassle." A Pay N Save spokesperson said, "you can think of a Pay N
Finding the ‘Best’ Training
Training is among the most important aspects of the parts and service business. This four-part training series examines the ins and outs of world-class store training.
AAPEX Gets A Facelift In 2004
Visual redesign helps make navigating this years aftermarket tradeshow a little easier.
The Branding of Program Groups
In the beginning, program groups were little more than group buyers. These days, groups are bona-fide programs that allow parts stores and their service dealer customers to compete on a level playing field thanks to the brand recognition that group membership brings.
What’s in That Box?
Who do you trust with your money? Not just anyone, right? Well you shouldn’t trust just any parts brand either.
2002 Parts Store Market Profile
So what is average? If you’re talking about things easily quantified like return rates, the answers are easy. But what about parts stores themselves?
