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Striking a Chord

Jerry Ives knows how to make music behind the counter. He says that engines and music composition are very similar, mathematically speaking.

The Science of Fuel Delivery

One of the first things you have to learn abouot fuel delivery is the role of the air/fuel mixture on combustion, emissions and performance. To better understand what’s going on, you need a short lesson in the chemistry of combustion. Chemistry is a pain – but if there’s no pain, there’s no gain, and you

Top 10 Distribution Influences

A variety of factors – both positive and negative – impact aftermarket distribution. For the sixth year, Counterman editors present their view of the top 10 influences that impact the industry.

Industry Report: The Chassis Market

Mike Smith of Dana/Spicer blames the decline of steering and suspension parts on the increased sales of new vehicles, improved durability of OEM parts and market shifts in the vehicle population. "It’s not unusual to see a lot of import cars go to the scrapyard without ever having any significant chassis parts replaced," said Smith.

2002 Parts Store Market Profile

So what is average? If you’re talking about things easily quantified like return rates, the answers are easy. But what about parts stores themselves?

The Modern Diagnostic Process

Just before the beginning of the 20th century, Sir Arthur Conan Doyle’s famous fictional detective, Sherlock Holmes, revolutionized criminal investigation by using the scientific process to arrive at a factual, rather speculative, outcome. For the past decade, a similar revolution has been taking place in the automotive service industry. Today, a new type of technician

There’s More than Meets the Eye

Commitment, dedication, sincerity and integrity – those are the words that best describe this year’s Counterperson of the Year.

ASE P2 Test Prep: Automatic Transmissions

An automatic transmission shifts itself using engine rpm, load and other inputs to regulate shift points and gear engagement. Older automatics have mechanical/hydraulic controls, while newer automatics have electronic/ hydraulic controls and are operated by a computer (the powertrain control module or a separate transmission control module). All automatics require some type of oil for

ASE P2 Test Prep: Brakes

Information to help parts professonals pass the ASE P2 test.

ASE P2 Test Prep: Cooling System

Information to help parts professonals pass the ASE P2 test.