Raybestos 1971 Chevrolet Camaro Goes On Tour

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Raybestos 1971 Chevrolet Camaro Goes On Tour

Final stop will be grand prize winner's home in Virginia.

Counterman Staff
By Counterman Staff
Published:

raybestos-camaro

MCHENRY, Ill. – The Raybestos 1971 Chevrolet Camaro RS “G-Machine” featuring the Element3 brake pads with Enhanced Hybrid Technology (EHT) is going on tour before heading to the Virginia home of grand prize winner Brian Williams.

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The Raybestos Camaro RS was awarded to Williams during the Automotive Aftermarket Products Expo (AAPEX) in Las Vegas and will be delivered to him in Lynchburg, Va. Before reaching its final destination, the one-of-a-kind vehicle will travel coast-to-coast and back again, following a route that starts in Woodstock, Ill., heads to Washington, D.C., onto Vancouver, B.C., and ends back in Virginia.

“There has been so much interest in this custom-built Raybestos vehicle that we planned to make a few stops on the way to Virginia so a lot more Camaro enthusiasts have a chance to check it out,” said Bruce Tartaglione, senior vice president of global sales and marketing for Brake Parts Inc. “The talented Schwartz Performance team made sure this ultimate high-performance vehicle packs plenty of power and has an upgraded brake system featuring the best brakes around: Raybestos.”

Jeff Schwartz directed construction of the custom car build project at his Schwartz Performance shop in Woodstock, Ill. The Raybestos Camaro features a 700-plus horsepower Schwartz-modified, GM LS3 V8 engine with SLP supercharger, mated to a Tremec six-speed manual transmission and severe-duty Moser nine-inch rear axle.

Schwartz Performance is well-known for its “G-Machine” chassis that incorporates modern geometry, materials, suspension components and braking technology into bolt-in, full-frame designs. The Schwartz team installed a performance disc brake package featuring Raybestos brake components, including innovative Element3 hybrid brake pads that are engineered to ensure optimal performance, improve pad wear and durability, and deliver unsurpassed stopping power and vehicle control, even under the most aggressive braking conditions.

To see where the Raybestos 1971 Chevrolet Camaro RS “G-Machine” stops on its journey to Virginia, visit www.facebook.com/RaybestosBrand and www.facebook.com/RaybestosCanada.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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