AASA Unveils New Website To Reduce Fraudulent Warranty Returns
The website’s goal is to educate parts professionals on how to recognize and stop fraudulent returns.
‘Check The Part’: Return Guide For Shocks And Struts
KYB offers five tips to help determine if it’s a valid warranty claim.
‘Check The Part’: Return Guide For Manifold Converters
Dorman recommends four steps to determine if it’s a valid warranty claim.
When Auto Parts Come Back: Minimizing the Hassle of Returns
While we can’t eliminate returns completely, there are a number of proactive ways to reduce the frustration and frequency of these transactions.
Starters and Alternators: When a Return Shouldn’t Be a Return
As many as eight in 10 returns of starters and alternators turn out to be false failures. Usually, misdiagnosis is the culprit.
