Returns Archives - Counterman Magazine
Check the Part: Return Guide for CV-Joint Kit

Dorman offers these three tips to help to determine if it’s a valid warranty claim.

CV Joint Kit
AASA Unveils New Website To Reduce Fraudulent Warranty Returns

The website’s goal is to educate parts professionals on how to recognize and stop fraudulent returns.

‘Check The Part’: Return Guide For Shocks And Struts

KYB offers five tips to help determine if it’s a valid warranty claim.

‘Check The Part’: Return Guide For Manifold Converters

Dorman recommends four steps to determine if it’s a valid warranty claim.

When Auto Parts Come Back: Minimizing the Hassle of Returns

While we can’t eliminate returns completely, there are a number of proactive ways to reduce the frustration and frequency of these transactions.

Starters and Alternators: When a Return Shouldn’t Be a Return

As many as eight in 10 returns of starters and alternators turn out to be false failures. Usually, misdiagnosis is the culprit.