The Pronto Network Archives - Counterman Magazine
Why Recommend Loaded Steering Knuckles?

Replacing the entire knuckle and bearing assembly at the same time reduces the likelihood of a customer comeback.

Recommending Variable-Displacement Compressors

Being able to control the displacement of refrigerant brings a number of benefits.

LED Lightbars for Offroading

LED lightbars are an offroading accessory that have become very popular in recent years, especially with Jeep owners.

Keeping Ride-Control Returns in Check

When you’re recommending shocks and struts, quality matters.

How Corrosion Can Ruin a Vehicle’s Brakes

Typically, the main culprit of friction-material separation is corrosion.

Pronto Network’s Roos: ‘Another Defining Year’ for Aftermarket

Robert Roos is president of The Pronto Network.

Robert Roos
Serpentine Belts vs. Stretch-Fit Belts

One of them doesn’t require a tensioner.

Selling Brake Pads for Electric Vehicles

Electric vehicles and hybrids have a built-in disadvantage regarding brake noise.

What Is Spark Plug Indexing?

Spark plug indexing is the orientation or placement of the ground electrode at a specified direction in the combustion chamber.

Recommending OE-Quality Ball Joints and Tie-Rod Ends

Today’s state-of-the-art high-performance tie rods and ball joints put original-equipment quality into the aftermarket’s hands.

Recommending Replacement Timing Belts

In the end, the belt or kit that you recommend should come down to trust and reputation.

Common Causes of Cooling-System Failures

Taking coolant/antifreeze for granted usually doesn’t end well.