DUBLIN, Calif. — Epicor Software Corp. announced that Tri-States Automotive Warehouse Inc., a leading automotive aftermarket parts distributor serving repair providers and consumers in three southeastern U.S. states, will upgrade to the Epicor Vision automotive aftermarket solution. The move to Epicor Vision software will help the business — which operates three warehouses and 15 company-owned stores — enhance operational speed and efficiency with a single, powerful new solution.
“Vision allows us to use one platform for all areas of our business while extending the range of services we can provide to our two- and three-step operations and independent jobbers,” said Michael Crews, IT manager for Tri-States. “The software’s hosting capability also enables us to tie our independent customers into our system, which gives them an attractive upgrade in technology in a far less expensive way.”
Epicor Vision includes world-class customer relationship management (CRM) tools, a centralized database, powerful price management and inventory capabilities, comprehensive “central services” functionality, integrated accounting, and other features that help drive sales, operational efficiency and customer satisfaction. The solution also includes a comprehensive three-way match feature that helps users quickly identify and reconcile discrepancies between purchase orders, advance shipping notices, receivers, and vendor invoices.
Tri-States will integrate the Epicor Vision solution with the JMO warehouse management solution, providing real-time visibility into inventory and order-fill operations. The company also plans to leverage the Epicor Vision computer telephony integration feature to speed operations at its newly established central order desk and traditional parts counters.
The decision to implement Epicor Vision was based on Tri-States’ success with previous Epicor solutions and services, according to Crews. “Epicor has certainly been a good business partner,” he said. “Anything we’ve needed, they’ve always stepped forward to help us. This was the right decision.”
“Epicor Vision is an extremely versatile solution that can greatly simplify daily operations while giving you far more precise control of your business,” said Steve Bieszczat, senior vice president, automotive and marketing, retail distribution solutions for Epicor. “Tri-States operates under both the two- and three-step business models, yet they can use this one solution to help achieve aggressive new efficiency and profitability targets.”
To learn more about the Epicor Vision automotive aftermarket solution, please contact your Epicor representative, call Epicor toll-free at (888) 463-4700, or email [email protected].