Frontera Radiators, The Group Member, Selects Fuse5 Automotive Software For Its Mexico-Based Operations

Main Navigation

Advertisement
Social Connect
Resources
Our Brand Family
Counterman - Babcox Media
Counterman has been serving auto parts jobbers, retailers and distributors since 1983.
News

Frontera Radiators, The Group Member, Selects Fuse5 Automotive Software For Its Mexico-Based Operations

Fuse5 Automotive Software continues to improve to meet the demand for solutions that will make independent businesses technologically relevant in an increasingly competitive environment, the company says.

Mark Phillips
By Mark Phillips
Published:

Fuse5 Automotive Software (FAS), a U.S.-based provider of Business Management Solutions for the automotive aftermarket, is proud to announce that it has signed Frontera Radiators of El Paso, Texas, on the industry’s first cloud-based solution for the Automotive Aftermarket: Fuse5 Automotive Software.

Related Articles

“For us, the decision of changing our ERP was a big deal,” says Arnoldo Ventura of Frontera Radiators. “In the end, it is the software you use that will set your ceiling for growth, so the most advanced and updated it is, the better. We visited several auto parts stores that were using other software, but it was Fuse5 Automotive Software that got our attention. First of all because it is easy to use and secondly the analytic power it has on sales and purchases. The fact that it is integrated with every parts catalog out there and some other features like delivery, packaging, marketplaces and many other software”.

Arnoldo went on to say, “The most impressive feature of Fuse5 Automotive Software is the ability to make more money for your business. The ‘Ignite Your Margin’ module helped us to customize the rules, promotions, and exceptions we want in order to make the most of each sale. There is no need to give unnecessary discounts or to overprice, you will make the most on each sale with Fuse5 Automotive Software. One other particularly effective feature is the real time reporting you get in Fuse5 Automotive Software. You can see graphically how your stores are doing, how your salesman are performing as well as profits per line, right away with one glance. This helps you and your employees to fulfill their monthly goals. If you can measure it, you can make it better.”

Fuse5 Automotive Software continues to improve to meet the demand for solutions that will make independent businesses technologically relevant in an increasingly competitive environment, the company says.

“We are excited to have Frontera Radiators Mexico join the Fuse5 Automotive Software family.” said John Bunting, COO of Fuse5 Automotive Software. “Ask any of our current customers about Fuse5 Automotive Software and hear how continual improvement drives the core of what we do, we listen and we’re willing to make changes to make each of our customers stronger in an increasingly competitive market. That attitude is clear in every Fuse5 Automotive Software employee and continues to be the reason we get better with every day.”

Fuse5 Automotive Software is a complete Business Management System and Enterprise Resource Planning tool. Fuse5 Automotive Software allows customers to vastly improve their inventory efficiency, forecasting, price-points, sales strategies, and more all adding to increased profitability.

“Fuse5 Automotive Software is built from the ground up to combine all aspects of the Automotive Aftermarket from Garage and Jobbers to WDs and Manufacturers – and all businesses in between. This has not been possible with the limitations of legacy hardware.” said John Bunting, COO of Fuse5 Automotive Software. “With Fuse5 Automotive Software, you have it all right at your fingertips, from any device that has access to the internet. We continue to strive to offer the best, most seamless business management platform possible for our customers.”

For more information, visit www.Fuse5 Automotive Softwareauto.com

Email info@Fuse5 Automotive Softwareauto.com

Or call 319-383-0155

You May Also Like

Auto Industry

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

Read Full Article

More News Posts
MEMA Launches At-Home REPAIR Campaign

The next step in the campaign to get the REPAIR Act passed is to get aftermarket suppliers involved.

By Emma Henderson
Shaw Assumes Leadership of MEMA Original Equipment Suppliers

Collin Shaw succeeds Julie Fream who served 10 years in the position.

By Emma Henderson
AACF Launches 65th Anniversary Fundraising Initiative

The campaign aims to raise $65,000 through 1,000 donations of $65 each.

By Counterman Staff
Schaeffler Publishes 2023 Sustainability Report 

Schaeffler was awarded an “A” score in the climate change category for 2023 by the global non-profit environmental organization CDP for corporate transparency and performance.

By Emma Henderson
Schaeffler Sustainability Report

Other Posts

Introducing ‘Sustainability by Schaeffler’ on Counterman.com

In the weeks and months ahead, stay tuned for more sustainability content from Schaeffler and Counterman.

By Josh Cable
Schaeffler Sustainability
Jacki Lutz Named Content Director at Auto Care Association

Lutz will be tasked with leading a cross-functional and multimedia content strategy, development and execution across all platforms.

By Josh Cable
Jacki Lutz Auto Care
Auto Care Association Certified as a Great Place to Work

“This prestigious award is a testament to the association’s commitment to creating an inclusive, supportive and dynamic work environment for its employees,” Auto Care said.

By Josh Cable
HD Repair Shops Report Increases in Counter Sales, Labor Rates

The data comes from a Fullbay report published in partnership with ATA’s Technology and Maintenance Council.

By Josh Cable
Heavy Duty Repair